dr. espinoza, nice to meet you. how are you? karen, daughter? wonderful, pleasure. okay. dr. lynn was kind enough to send you in my direction is that correct? >> yes, it is. >> do you have an understanding of why you're here to see me? you can't just fix things in medicine. medicine is a process. it's a duration of treatments that occurs over the course of somebody's lifetime. yeah, there are things that we do that are very systematic and very matter of fact, so to speak, where you fix and "boom" they're on their way, but it's just not a good way to develop a relationship. you need a rapport, you need trust, you need that patient, you know, having the ability to say, you know, "yeah, dr. espinoza, that's my doctor." >> how've you been? >> fine. >> the thing i miss most is being able to sit in a room and talk to a patient for an hour. but, you know, we're so compressed with our time and the amount of patients we have to see, you know, 15 minutes is a long time these days. that's a long time. basically, you know, you get on the assembly line. >> have we met before? >> i think s