dr. sam hamra will perform martine's second facelift.ere you happy with the results from your first facelift originally? >> yes. however, i would terrible it a cream puff job. >> what does that mean? >> well, he was a fine surgeon and he makes you look really great for just a few years. whereas dr. hamra's effects are long-term, lasting. >> as we know, a young person has really nice, full eyes -- >> reporter: these days, more than half his surgeries are re-dos. he says so many patients disappointed with their first lift, he wrote a book about it. called "the facelift letdown." doctor, what are the most common complaints you hear from women? what are the looks they're most unhappy with? >> you really hear the specific complaints. most of it's, didn't last long, or i don't look as pretty as i wanted to, or my eyes are sort of funny-looking. one has to remember this is not chiselling in marble but the faces continue to age. so whatever technique, minor or others, is going to age. good morning, are you ready for surgery? >> yes, i am. >> rep