dr. harry edwards about the nfl's recent pr nightmare. he says the league put itself in a tough spot starting with that ray rice incident. >> i think that they have handled it poorly but it could have been a lot worse given the fact that they have no established policy or regulations dealing specifically with domestic violence. that vacuum created immense difficulties in terms of adjudication in terms of how they -- the league responded to sponsors, to fans, and even to the presumed culprit himself. >> for the team's part edwards says the 49ers even take players to san quentin to drive home how fine a line they walk >>> a customer's worst nightmare. one man trapped inside of a store is forced to dial 911. how a dispatcher and an officer react to the phone call. >> drivers beware. police officers could soon have a new way to crackdown on texting while driving. we'll show you how that new device works. ,,,,,,,, it makes me happy to go on the computer. i like feeling smart. internet essentials from comcast has brought low-cost internet acces