dr. hinojosa? can you say doc? people struggle and they finally say doc. so, okay, that looks pretty good and as i describe what i do, you're going to see that i'm interacting with people all the time and i say, well, you know what? what i really like it when you call me big papa. [applause] >> so in dallas if you ask for big papa, this is who you're going to get. [laughter] >> now, but some people have trouble with, you know, hinojosa. the other day somebody called me dr. omarosa. [laughter] >> i said, seriously? we look nothing alike. she's a lot taller than i am. what are you talking about? but, anyway, what i've learned in this business, you take yourself too seriously, you can't connect. and when you're going to do heavy lifting and urban work, you've got to be able to connect with people and you've got to make sure you don't take yourselves too seriously. i know the superintendent warriors in the room i have a great relationship with, there are many times when it's tough and people ask you, how are you been a superintendent for so long? how do you de