like dr. nash said, i'm in the gym five, six days a week and nothing changes. >> and people say it's calories in, calories out. and it's not always that. >> no, it's not. >> what's been the key for you? >> the program. >> okay. so a combination of the five factors she just talked about? >> right. the gym part was easy. that's the icing on the cake. but the thing for me was the actual program, getting in and doing what she told >> i think the one thing that when people see stuff where it's like hey, you can lose weight, people think i'm going to hate this whole process. it's going to be -- i'm going to be starving, miserable. were you starving and miserable? >> no, not at all. it was easy. >> you were see can results? >> yes. usually what we'll hear when people decide they want to find out if i can help them, i have to have an evaluation with you i can't do it over the phone. i really need to sit with you and figure out what's been stopping you. but when we start applying the factors that are stoppi