dr. nicholas madoni, the dean at psychology at santa clara university. thank you so much for being here. we heard remarks, it can be tough to shield kids from this and they are going to be hearing about it at school. >> i think he is right looking at kids at different ages. i think i like to talk to people about, i use the letters of the words clear to speak about violent acts. "c" is for calming yourself. any time you hear something like this happening in the news, as adults we begin to panic and feel those feelings of fear and anxiety. we want to make sure we don't expression it with our kids. we want to calm ourself. second letter is "l" and that listening. i can't stress enough to listen to your children in what they are experiencing and not trying to break in too soon. we have a natural inclination to helpthem feel better. we do need to have time to express themselves. third letter is the "e" for empathize. you want to look for these reactions, it could be anger, frustration, or it could be no reaction. sometimes these reactions are delayed. for som