dr. rag parekh. i want to thank dr. parekh, our first presenter who serves on the front lines of the most difficult to serve clients in the hardest economic times on a daily basis which, it me, is an incredible -- it's astounding what you and ran parker and your team do is remarkable. i also really want to thank marc trotz for coming today. some of you know he's going to be leaving the city at the end of the month and with his travel schedule this month and the fact he's leaving in a few weeks, the fact he took time to come and be with us today is great. i think it speaks super for transition that margo antonetti, is here today, we're delighted he's going to be here. a couple years ago i had the great, great pleasure of taking a tour of one of the city's supportive programs led by marc and it was an hour and a half tour. we don't have that much time today but i was most struck by how once again san francisco is in a leadership role, not just in the bay area but