dr. shiner, dr. bornstein is describing this as a raid.ords that he was robbed and that the documents were stolen. he doesn't even have a copy, which by the way is against medical regulations. he said they barged in the back door, terrified his secretary. obviously this is not what we're hearing from the other side, they said they went in very politely and took the records. the white house press secretary was asked about it and let me just play the exchange for you, dr. shiner. >> why did keith schiller, who was a white house employee at the time, go and take medical records from the president's personal doctor last year? >> as is standard operating procedure for a new president, the white house medical unit took possession of the president's medical records. >> it was characterized as a raid. is that your understanding of what happened, the doctor seemed to be pretty krup supset about >> no, that is not my understanding. >> dr. shiner, what is standard operating procedure? at least what was your experience when you handed over president o