dr. susan lipkin and ken trump, thank you for talking with me this morning. we certainly appreciate your insight. as wolf mentioned a few moments ago, we're waiting for this news conference. the connecticut state police have been doing a great job coming up to update us. we are expecting it between 11:00 a.m. eastern time and 11:30. >>> ahead, we'll take a closer look at this killer and answer the question that many are asking, which is why. that's straight ahead. we're back in just a moment. mm . and cut! very good. people are always asking me how we make these geico adverts. so we're taking you behind the scenes. this coffee cup, for example, is computer animated. it's not real. geico's customer satisfaction is quite real though. this computer-animated coffee tastes dreadful. geico. 15 minutes could save you 15 % or more on car insurance. someone get me a latte will ya, please? >>> welcome back, everybody. memorials like the one you're looking at right here dot many of the corners in newtown, connecticut. they've been set up where people leave votive candle