>> dr. yu is anxious to get up here, but let me just say that as we are part of this process of build. in august that we're starting to go back and meet with our input -- our subject matter experts and run things by them as we built. so it's an iterative process. there's been a very complex number of subject matter experts and domain groups that have been setup so that folks can get answers to their questions, and we can have those open lines of team communications, and they're seeing what they get before they get it. >> thank you. commissioner bernal? >> thank you again for the presentation. first of all, congratulations and thank you in advance for your 20 years of service with d.p.h. >> thank you. thanks. >> i was wondering, could you share an example of a work flow gap that could emerge or perhaps has already emerged and how that gap is filled? >> there are going to be things that today we may not do in the system or there are instances where things may be combined in the system and they're