like jamie dimon, bob benmosche is less recognizable, but you couldn't tell on the streets of old dubrovnikere people came up to the ceo to take photos. he recalled the first time he took on the job with aig. when you first got your hands on the books, what was going on in the company? what did you see? >> i did not look in the books. i had a good idea of what was represented by what was in the books. because i spend a lot of time with jim milstein. jim was the restructuring executive who was handling this for the u.s. treasury. and i spend a lot of time with sarah dahlgren, who was also handling it for the new york fed. they told me about the financials. i questioned them about the financials. and my assumption was that they did their due diligence. >> when they briefed you on what was going on at aig and what they knew, were they better or worse than you thought? >> the world thought they were worse than they were. >> you did not? >> i didn't think it was that bad. but it is a question of, if the outside world thinks it is that bad, i have to get you to stop talking about how bad it is. >