. >> nbc's duncan golestani is in london for us. we had differing reports earlier today but terrorist attack versus a robbery. what are you hearing? >> hi, alex. the nairobi police chief has said they are treating this as a terrorist attack. and that seems to be supported by some of the eyewitness accounts coming out of the kenyan capital. one shop ter saying the attackers entered the mall and they were shooting indiscriminately. another witness quotes it on the news said the gunmen were targeting non-muslims. the operation to make them all safe has been continuing over the last few hours with gunfire coming from the area. kenyan police and soldiers have surrounded the mall and are reported to be hunting down the attackers, moving through the buildings shop by shop. some local television stations have been reporting the hostages have been taken but that has not been confirmed. it is thought people are still inside though, and that, of course, is going to affect how the operation is handled. a lot of the information coming out of nai