. (♪♪♪) hi, my name is jajaida durden and i'm the acting superintendent for the bureau of forestry andk for public works operations. and i'm over the landscaping, the shop and also the arborist crew. and some tree inspectors as well. i have been with the city and county of san francisco for 17 years. and i was a cement mason, that was my first job. when i got here i thought that it was too easy. so i said one day i'll be a supervisor. and when i run this place it will be ran different. and i didn't think that it would happen as fast as it did, but it did. and i came in 2002 and became a supervisor in 2006. and six months later i became the permanent supervisor over the shop. >> with all of those responsibilities and the staff you're also dealing with different attitudes and you have to take off one hat and put on another hat and put on another hat. and she's able -- she's displayed that she can carry the weight with all of these different hats and still maintain the respect of the director, the deputy director and all of the other people that she has to come in contact with. >> she's a