and accuracy of claims in dwp. we often hear complaints of innovative claimants ending up stuck on the phone, expensive phone calls for hours on end. if they can be dealt with by a chat about, that is fantastic stop there are risks to vulnerable people, especially those digital excluded. using technology to improve public services is not something we should worry about. triggering fears for the poorest. they are always afraid that the guardian stop in the past year, 1000 it staff have been hired by dwp and they won't have the same level of detail efforts are mechanised algorithmic formulaic way of processing claims. i'm glad to on the guardian front page because increasing proportions of the workforce become digitised, ai is used increasingly frequently, we need to talk about some of the issues that come with a stick ology. it's this notion soft skills, something that robots are accused of not being able to possess. they are making algorithmic decisions rather than humanistic decisions because they are a robot. you

meanwhile today the city of la released this dash cam video showing an explosion when a tree branch fell on dwp power lines sparking the getty fire. >> this was, simply put, an act of god. something that we had more than 2 dozen feet of clearance, but again an act of god. >> reporter: the los angeles mayor also saying tonight it's not clear who owns where that utility pole had the snapped power line. >>> this comes as southern california edison reveals its equipment likely sparked the woolsey fire last november that burned from north of los angeles down through malibu to the sea, killed 3 people, and destroyed more than 1600 homes and buildings. >>> tonight investigators are at the scene of a deadly plane crash in new jersey. this happened about 20 miles southwest of new york city. home surveillance camera caught this aircraft falling from the sky tonight. the crash engulfed one house in flames and killed the pilot on board. it was a cessna that crashed through 2 floors right into the basement of the home. luckily no one was home at the time. the pilot was communicating with air traffic control

i think there were significant failings on the part of the dwp in terms of not actually making sure thatt notice that even if they did know they did not have a fair amount of time to prepare for them. and give us a sense of the impact this is having on women. clearly some women are ok with it. and if they are still working and in good health and if they have a partner with a good pension, or whatever, many of these women are suffering real hardship and they have given up work to care for relatives or they themselves are in poor health and had expected to get the state pension before they would receive it, years before and in work benefits are much less than the state pension you would have expected and the government has also increased the means tested pension credit age, so even if you have no other savings and you are well enough to work or are struggling to find work and there is still age discrimination against older workers in the labour market, even though it's illegal, it still goes on, so many of these women are facing significant hardships and there is nothing in the benefit sys

so we will change the whole culture of the dwp.to give people dignity and respect. social security should not be about forcing women into the indignity of having to fill out a four page form to prove their child was born as a result of rape. 500 women had to do that last year. so labour will scrap universal credit and introduce an emergency package to immediately end its worst aspects, ending the benefit cap, and what i believe to be the immoral two child limit, we will stop what has now become 300,000 children being pushed into poverty by this system. and, yes, that means the end of the disgusting rape clause as well. we will enter the five—week wait for the first payment and we will end the first payment and we will end the tories' vicious sanctions regime, and with it the bedroom tax, because we are committed to reducing poverty. applause and, because of our commitment to reducing poverty, we will end the benefit freeze, which has damaged so many peoples lives, but we will control welfare spending by tackling low pay and insecur

through this neighborhood yesterday, investigators now believe this fire may have been started by a dwpocked down by a tree branch, but we're also getting bigger news about a bigger fire last year, the woolsey fire desfroid 1600 homes, killed 3 people edison international said it could be liable for that fire. >> there is evidence and we believe it is likely we could be associated with the ignition of the woolsey fire final determination would only be made during lengthy and complex litigation >> reporter: that sent shares down after hours edison is saying the $1.8 million reserves are enough. pg&e popped yesterday. meantime, going forward governor newsome created a bill to create a massive wildfire fund. and so that the utility companies can dip into it for if they have acted prudently. well, what's prudent turning off the power in advance. that's why this is happening and finally this being l.a., the most famous person still under evacuation was tracked down at basketball practice. >> i talked to my wife a little bit. i haven't been in fire drills since seventh grade. challenging to g