isolate those but it is much more difficult, to do and we have to do it manually now, whereas under ecela it will be a lot easier to get that data and so we are looking forward to having the tools to be able to instantly see what the patterns are, which we can't do now. >> okay. >> commissioner lee. >> i am just speaking from my experience, and not as a landlord, but on dealing with the heat issues. do we take into account of how heat is provided for the tenant in the interim? meaning, yes, the building heating system may be broken, but what happens if the landlord says, okay, in the meanwhile i will provide you with a portable heater. do we take into account those kind of actions when we cite the property owner? the reason why i bring this up, is my father called me this winter and said hey, my heater is out and he says that i need some help to find the contractor to fix my heater and my first thought was, well, it is cold in sacramento, and so i am going to go up there and bring the portable heaters for him and have him use that while he is trying to find a contractor and then the secon