everybody in the north that's doesn't have these manners is not -- rachel: give us an example of eddie haskell. will: it's over-the-top, sounds robotic. joey: it's like you're going to wear thoses shoes, bless your heart. will: bless your heart is one. rachel: in the midwest they say that's different. will: that's not a compliment. rachel: listen, if american kids are not saying please and thank you wherever they are in the country that's a parenting fail. we needs to get better at. will: andrew of ucla, phd candidate, he you authored a book on when americans use the word please, he said a lot of please is basically to t put pressure to comply on the other party, when making a request that we shouldn't be making but we're going to do it anyway. he's saying please is a pressure word. joey: like a manipulation. will: he's wrong. say please and thank you. rachel: yeah, that's a cynic if i've ever. joey: yes, ma'am and hold the door open for people. rachel: i want you both calls me ma'am from now on. come on, will, step it up. [laughter] will: there is a line where it's like do you call people --