what responds have we had from edenfield? the greater manchester - edenfield?such as this previously wrote of the hospital and said it suspended the allegation and is reviewing the information provided by panorama. you is reviewing the information provided by panorama. you said the trainin: provided by panorama. you said the training you — provided by panorama. you said the training you received _ provided by panorama. you said the training you received was _ provided by panorama. you said the training you received was in - training you received was in preparation with the bbc with carers and when you are there you had an online induction. what were the other staff like to work with and what pressure were they under, if at all? it what pressure were they under, if at all? . . what pressure were they under, if at all? ., , ., . . what pressure were they under, if at all? ., . . ., , all? it was a hectic 'ob at times. there were h all? it was a hectic 'ob at times. there were staff _ all? it was a hectic job at times. there were staff shortages, - there were staf

this is the edenfield mental health hospital in prestwich. it feels like the walls are closing in. in its care are vulnerable, sometimes challenging. there's a serious risk they could harm themselves, or others. what's going on at this hospital, by and large, isn't working for the patients, and is often actively cruel. panorama's undercover reporter alan haslam spent three months here as a health care support worker. he found a toxic culture, with patients bullied and mocked. sometimes wards were worryingly understaffed. and patients feel failed. this is harley. she's 23, has autism, and a history of self—harm. staff say at times she assaults them. she says she's provoked. the hidden camera shows harley held in a small, bare seclusion room for more than two weeks. it should only be used for short periods of time. after being allowed into the room next door, it's said harley has become verbally abusive. at least eight staff, including managers, go to restrain her and put her back in seclusion. there's no discussion. 0fficial guidance says they should use the least restrictive way of

an undercover reporter working at the edenfield centre near manchester filmed patients being mocked,ion. the hospital which is run by nhs says it has taken immediate action to safeguard patients, and that some staff have been suspended. it's also commissioned an independent clinical review. our social affairs editor alison holt reports. behind the high fences of the medium secure units at edenfield mental health hospital in prestwich, panorama's undercover cameras found a toxic culture. patients here are vulnerable, sometimes challenging. there is a serious risk they may harm themselves or others. what's going on at this hospital, by and large, isn't working for the patients and is often actively cruel. the undercover reporter alan haslam went in after whistle—blowers raised concerns. he spent three months as a health care support worker. he saw staff mocking patients. slapping and punching them. —— slapping and pinching them. sometimes wards were worryingly understaffed. and patients felt failed. this is harley. she's 23, has autism and a history of self—harm. staff say at times she

this is the edenfield mental health hospital in prestwich. it feels like the walls are closing in.nerable, sometimes challenging. there's a serious risk they could harm themselves, or others. what's going on at this hospital, by and large, isn't working for the patients, and is often actively cruel. panorama's undercover reporter alan haslam spent three months here as a health care support worker. he found a toxic culture, with patients bullied and mocked. sometimes wards were worryingly understaffed. and patients feel failed. this is harley. she's 23, has autism, and a history of self—harm. staff say at times she assaults them. she says she's provoked. the hidden camera shows harley held in a small, bare seclusion room for more than two weeks. it should only be used for short periods of time. after being allowed into the room next door, it's said harley has become verbally abusive. at least eight staff, including managers, go to restrain her and put her back in seclusion. there's no discussion. official guidance says they should use the least restrictive way of moving her. harley

the edenfield centre near prestwich in manchester, which is run by the nhs, says it was taking the allegationsntains some distressing details. behind the high fences of the medium secure units at edenfield mental health hospital in prestwich, panorama's undercover cameras found a toxic culture. patients here are vulnerable, sometimes challenging. there's a serious risk they may harm themselves or others. what's going on at this hospital, by and large, isn't working for the patients and is often actively cruel. the undercover reporter alan haslam went in after whistle—blowers raised concerns. he spent three months as a health care support worker. he saw staff mocking patients... ..slapping and pinching them. sometimes wards were worryingly understaffed... ..and patients felt failed. this is harley. she's 23, has autism and a history of self—harm. staff say at times she assaults them. she says she's provoked. the hidden camera shows harley held in a small, bare seclusion room for more than two weeks. there is some good care at the hospital, but the undercover reporter also sees basic care that d

this is the edenfield mental health hospital in prestwich. it feels like the walls are closing in.es, or others. what's going on at this hospital, by and large, isn't working for the patients, and is often actively cruel. panorama's undercover reporter alan haslam spent three months here as a health care support worker. he found a toxic culture, with patients bullied and mocked. sometimes wards were worryingly understaffed. and patients feel failed. this is harley. she's 23, has autism, and a history of self—harm. staff say at times she assaults them. she says she's provoked. the hidden camera shows harley held in a small, bare seclusion room for more than two weeks. it should only be used for short periods of time. after being allowed into the room next door, it's said harley has become verbally abusive. at least eight staff, including managers, go to restrain her and put her back in seclusion. there's no discussion. official guidance says they should use the least restrictive way of moving her. and she was calm and she was even saying, just listen to me, just give me a chance to

this is the edenfield mental health hospital in prestwich. it feels like the walls are closing in.harley. she's 23, has autism and a history of self—harm. staff say at times she assaults them. she says she's provoked. the hidden camera shows harley held in a small, bare seclusion room for more than two weeks. it should only be used for short periods of time. after being allowed into the room next door, it's said harley has become verbally abusive. at least eight staff, including managers, go to restrain her and put her back in seclusion. there's no discussion. official guidance says they should use the least restrictive way of moving her. harley and her family have agreed to let panorama tell her story. she's a young girl at the end of the day. eight people. and she was calm and she was even saying, just listen to me, just give me a chance to talk. and they just weren't. there is some good care at the hospital, but the undercover reporter also sees basic care that doesn't always happen. like 15 minute checks on patients. and he sees records for these observations being falsified. t

the edenfield centre near prestwich in manchester — which is run by the nhs — says it was taking theults them. she says she's provoked. the hidden camera shows harley held in a small, bare seclusion room for more than two weeks. there is some good care at the hospital, but the undercover reporter also sees basic care that doesn't always happen, like 15—minute checks on patients. and he sees records for these observations being falsified. they're important for monitoring care and if anything goes wrong. it's a culture that experts warn feels unsafe. i think you're quite clearly seeing toxic staff, and i think there's an awful lot of hostility towards patients across all of the wards. the task of the hospital is the treatment of patients to promote recovery. that's the principal task. well, that task, i think, is being undermined. the trust which runs the hospital says the allegations will be fully investigated and that it owes it to the communities it serves to ensure the best care every day. a number of staff have been suspended. alison holt, bbc news. you can watch panorama's hospit