. >> the eli eliel will i we showed him a red cross document which was used by case workers with now disqualified victims. we are committed to being good stewards of donated dollars and regularly evaluate our work. >> and to ensure that open cases guidelines. >> is that an accurate statement? >> it's a nice statement and i do believe in general they do try to be a good stewards of the donor dollar. there were clientness that cli clients that that wer deemed donors. >>> the red cross insists the criteria was applied from february onward. that is not what red cross workers told us. >> we spoke to two former and one red cross worker. they stay afte say after may 6te was so much confusion they were offeredded tordered not to speah client. the case workers were told not to speak with client. >> not to speak with client of the not to speak with client at all they were not sure of the effect of the changes. >> some red cross workers were so up si upset they quit their jobs. none of the former red cross workers they spoke to can tell us why the change in intertion was made. just that it came