elizabeth benson forer: we try to make it so that it's easy for them to get care.t's as simple as really writing down their name. it's a self-declaration. someone can say, "i'm jose, and this is how much i earn. i earn $14,000 a year," and that's it. some of our patients want to show us and want to provide proof. but, for the most part, they just have to sign a form with their name, and that's it. it's really wonderful to sort of watch them take a big breath and relax during the course of the visit because i think what they find as they're here is that we do meet their needs. they get the tests done that they need. they get the medications that they need. they can't believe they're not going to have to go to a pharmacy and somehow come up with $60 or $100. it's interesting that many people try to use the clinic as an urgent care center. we have had examples of a man who was having a heart attack who drove by many major hospitals and did not stop, and was coming to us because he knew that we knew him very well. he's been here with us for many years and that he trust