here in the noontown lunch crowd, elizabeth jackson said her iphone 6 plus is becoming frustrating to use.(sot) "there's sometimes when it won't respond when i go to text or open an app. it takes a booker's iphone 6 was in even worse shape.(sot)"i wasn't able to swipe. i had notifications coming in, but i wasn't able to answer any text messages or phone calls." the issue started appearing about six months ago, mostly on the iphoe 6 and 6 plus. so many owners are reporting this problem it now has a name: "iphone touch disease." (matarese field standup) repair shops say many people think it's just a problem with their glass touch screen, so they will bring it to a repair kiosk and ask them to replace the screen. unfortunately, that doesn't fix the not a screen replacement issue. you can replace screens all day, but it really has nothing to do with it." joel theisler is the manager of a ubreakifix.com shop, a popular cell phone repair franchise. (nat)"this is the mother board." theisler says the issue appears to be that the touch panel is breaking away from the electronics underneath.chy

elizabeth jackson said her iphone 6+ is becoming frustrating to use. >> there are sometimes it does not respond. >> reporter: her iphone was in >> i could see all my notifications but i could not answer any text messages or phone calls. >>> the issue appeared six months ago. so many owners are reporting this problem it has a name. iphone touch disease. repair shops say people think it is a problem with the glass screen so they bring it to a kiosk to have the glass replaced. unfortunately that is not fix the problem. >> not a screen replacement. >> reporter: he is the manager of a shop. a popular cell phone repair franchise. >> this is the motherboard. >> reporter: he says the official -- issue is that touch panel. >> it is on the motherboard and it is separating. >> reporter: he charges about $150. apple is not commenting have to do with the bend ability of the iphone six and 6+. if your phone starts losing its touch visit a reputable repair shop but is aware of the issue. a glass swap will not fix the problem. if your phone is under warranty visit your carrier or the apple store. go to

elizabeth jackson says she's recently had issues with her won't respond when i go to text or open an app. it takes a while to open up." brianna booker's iphone 6 was in even worse shape. "i wasn't able to swipe. i had notifications coming in, but i wasn't able to answer any text messages or phone calls." the issue started appearing about 6 months ago. so many owners are reporting this problem it now has a name: "iphone touch disease." repair shops say many people think it's a problem with their glass touch screen. so they'll pay to replace the screen. unfortunately that doesn't fix joel theisler/iphone repair technician: "it's not a screen replacement issue. you can replace screens all day, but it really has nothing to do with it." joel theisler is the manager of a "you break i fix.com" shop, a popular cell phone repair franchise. nats: "this is the mother board." theisler says the issue appears to be that the touch panel, is breaking away from the electronics underneath. joel theisler/iphone repair technician: "the touch ic chip on the motherboard is essentially separating from the

elizabeth jackson said her i- phone 6 plus is becoming frustrating to use. >> sometimes it doesn't respond when i text or open an -- >> rihanna's i-phone 6 in even worse shape. >> i could see notifications coming in but couldn't answer texts or phone calls. >> reporter: issues started to appear about six months ago mostly on the i-phone 6 and 6 plus. so many owners are reporting this problem it i-phone touch disease. repair shops say some people at first think it's a problem with their glass screen so they bring to it a kiosk to have the glass replaced. unfortunately that doesn't fix the problem. >> absolutely not. not a screen replacement. >> reporter: joe is the manager of a you break i fix.com shop. a popular cell phone repair franchise. >> this is the motherboard. >> reporter: he says the issue appears to be that the touch electronics underneath. >> it's a touch chip that is separating from the motherboard. the shop charges about $150 to resolder the board. apple not commenting, but i- phone experts believe it has to do with the bendability of the i-phone 6 and 6 plus. so if your phone

jackson family had to our website at fox8.com. the man suspected of killing five womenox he is also accusedf killing stacy stanley and elizabeth griffinccu and another whole investigation starteded sh hisi also being investigated into more deaths.s the camera captured this march that led to an assault charge he motioned to remove the kim court documents say that het then o guilty of any crime and simply disconnected they canlty after t council votes after policee so largest single the event by phih donahue saint bed me i've been saying at a long time look great.e b they're harder will be a jack russell thought from ten until five little minds all ages ages fort the cavaliers girl dancing will also be prepared skin rashes details online very demanding answers after a mysterious outbreak at a schoolo the man had to be his own home.sc find out why he was hanging upside down.y h the bidder on streaks of rain and some breaks further southwest will talk more about 4:40 a.m. now lady gaga will be in the super bowl.ga performing set for february 522 teamet as you recall she sang e national anthem brown so be there. upon us for lady gaga. is it e

bill and elizabeth joining us next for fox 8 newsz at 7:00. seventeen -year-old andre jackson was injured during euclid's game on friday night and he died at the cleveland idt.ital on sunday >> fox 8 news reporter jack shea >> it's a stolen, toasting the euclid panthers on friday nightt and there is euclid junior andre jackson, number 48, blocking on a kickoff return for the panthers. the game, the 17 -year-old linebacker and fullback would suffer an injury on special teams that would ultimately lead to his death. >> he was going for the ball and one of our guys was going for the ball i think he got kicked or needg it was a completely new

elizabeth: the injured rahami on the ground brought down by law enforcement. the next night, five pipe bombs were found at this new jersey train station as michael jackson police tried to disarm them, surveillance cameras found him planting the bomb in new york city saturday night and later caught him at a second location where this second unexploded bomb recovered. he worked at his family restaurant american fried chicken beneath the family's second floor apartment. the f.b.i. found more e apartment. investigators are now looking into the suspects background and his travel history including his visit to afghanistan two years ago to help zero in on a motive and to see if he truly acted alone. elizabeth hur, abc news, lyndon, new jersey. shelley: here in new hampshire, people are to report anything suspicious to authorities. new hampshire motor speedway, cronin joins us live with how the track is preparing for the big crowd, mike. mike: several hundred fans are already here tonight in campers and thousands more are expected in the coming days from across the country and the world. we're only days away from drivers starting their engines at the new england 300,

jackson is reportedly ?thrilled to become a grandmother for the ?28th time. (jen move over, whipper-snapper! the queen... is in charge... and, at the wheel. queen elizabeth they're at her castle in scotland... on an annual vacation... and the two ladies were going to meet prince william for a picnic. at 90, the queen is in great health... and relishes the rare opportunity to drive. stranger things stars caleb mclaughlin, millie bobby brown and gaten matarazzo reunite on tuesday in l.a. at the young hollywood studio. ((wally)) ready to start a new chapter... go in a different direction... make a big change? the event today that'll help you do all three... ?and, earn some ?money. ((wally and... remember "the beach" at amalie arena? yeah, that's now, the ?new ?cool thing going-on inside. it's gonna get ?bolts fans... all ?charged up. it was doggie destiny was mr. bonejangles expecting the perfect toy at an amazing price? of course not. he's a dog. but that's the beauty of a store full of surprises. you never know what you're gonna find, first there's shaving. blades. sharp and precise. then gillette shielding. oooh... got goosebumps. gillette proshield chil

jackson passed with flying colors. >>> latest scare blamed on the samsung smart phone. a car bursting into flames. >> comes software update. elizabeth hur has the update. >> oh, my god, look at that car in the street on fire. >> reporter: a car bursting into flames, stunning eyewitnesss. the owner of the vehicle told authorities h believes his samsung galaxy 7 caught fire in the passenger seat driving on a florida highway. >> see the flames come up, phone exploded. crazy, man. i was nervous. i'm glad to be alive, you know? >> reporter: cause of this fire samsung phones catching fire in vehicles. >> last thought in my head is that a brand new device is going to burn down my car. >> reporter: and in homes. >> i call it exploding because this did shoot pieces of whatever that was inside of the phone out. >> reporter: still no official recall, but the company publishing an apology in all major korean daily newspapers reading in part, we inconveniences we've caused. samsung will do our best to resolve the issue as soon as possible. adding, a software update designed to fix the battery problem will be available next week. in south korea.

elizabeth vargas. david is off tonight. this family reunion is part of a 50-year-old mystery, where a mother says she was really did happen in that >>orla jackson price'hetwming rni with her long-lost daughter ?w diantrigged a media frenzy in st. louis and beyond. >>n emotional reunn.e. the se >> so glad your family is whole again. >> reporter: but that story starts 2,000 miles away from t river ty. past roc mntains, on the far side of the cotrspringfid, . diane gilmore and her children, includining twaughters mala and mehiska. e 23-year-olds wanted to give theim rase, fiing thbirth mother she never knew. >> she had her kid but she didn't have her mom. this is something that was missing in her life. >> reporter: what was the plan? >> this year, my mom turns 50 and we want to do something for her for her birthday. >> roro, her girls set out to find their grandmother. but whwashe and where?@?f? overhe years they'd hear their mom mention a name. zella majackson. a clue big enough for e twins begomonline detective work. >> we loed her up on google. and it kept popping up s like, maybe she's a eporter: a singer with a ok>>?' i believe oumyr d you're