in chicago, elizabeth lile went to apply for unemployment benefits. >> right now, i'm terrified, i'm terrified. to the point, what is going to happen. >> reporter: we first met her yesterday, when congress threatened to shut down. >> congress needs to be turned over somebody's knee and spanked real hard because they're acting like children. >> reporter: it is the feeling shared by thousands of federal workers around the country. at the agriculture department around the country. >> it is a mess, congress needs to get their act together seriously. >> reporter: for now, federal programs affecting millions of americans are shut down, affecting benefits called wic for roughly 9 million new mothers and pregnant women. like this mom, and her daughter, savannah. >> if i didn't have wic, i would have to drop out of school to be able to afford formula and food for my children. >> reporter: head start helps thousands of children, without that, victoria thomas will have to find a baby-sitter for her daughter, faith. >> that puts me more in debt. >> reporter: nearly 400 national parks and museums