still be a while before credit card interest rates meaningfully come down to our thanks there to elizabeth schultz. >> coming up, when a dog was stranded on a frozen lake in new jersey. >> how a nearby resident with a drone stepped in to help save her. you're watching world news >> it's gone. they are some of the hottest videos on social media. those videos claiming to instantly get rid of bags under your eyes. it's called plexaderm. and lifestyle expert annette figueroa is here to tell us why. she says this one is for real. this one is for real and i'm so excited. and not only does it work on the bags, it works on the appearance of crow's feet, fine lines and wrinkles. >> try it this holiday season >> try it this holiday season for only looks like my to-do list grew. "paint the bathroom, give baxter a bath, get life insurance," hm. i have a few minutes. i can do that now. oh, that fast? remember that colonial penn ad? i called and i got information. they sent the simple form i need to apply. all i do is fill it out and send it back. well, that sounds too easy! (man) give a little information, che

here's abc news reporter elizabeth schultz. >> an estimated 40% of retailers now charge return shipping fees, ranging from 5 to $10 per shipment from brands like zara, h&m, abercrombie and fitch, j. crew, macy's and saks fifth avenue. amazon charges a $1 shipping fee if you return at a ups store when options like whole foods, amazon fresh or kohl's are closer to your delivery address. >> retailers are charging more return fees because it's very expensive for retailers, not only to send the product to customers, but also pay the fees when it comes to returning that product. >> the fees are part of a broader crackdown from retailers who can spend an average of $30 to process a single returned item. the national retail federation telling us with more than $743 billion in merchandise returned in 2023, merchants and brands are prioritizing efforts to minimize losses from returns, particularly those that are fraudulent. the simple way to avoid these fees is to do that return in store. also critical to read the return policy for some brands, you'll have just 14 days, or you will only bejust 14

elizabeth schultze from abc you news. as you've noted, the fed is now forecasting higher inflation next year. high prices are still a burden for so many households right now. why do you think it is that inflation is proving to be more stubborn than you'd expected? >> you want know, it breaks down into a long answer if you want, but it just has been a little bit more stubborn, i think if you go back 2 or 3 years, many people were saying that to get this far down we would have had to have had a deep recession and, you know, high unemployment by now. well, that has not been the case, so you know, the path down has actually been much better than many predicted. we've managed to have the unemployment rate remain. essentially at its longer run natural rate while inflation has while you come down from, you know, core pc inflation has come down from 5.6% to 2.8% on a 12 month basis. so that's a pretty good outcome. why hasn't it come down? why you a one reason is that just a technical issue around the way we calculate housing ser

here's abc news reporter elizabeth schultz. >> in this morning's gma first look, the new reality of online my biggest issue with aritzia is their darn return policy. >> an estimated 40% of retailers now charge return shipping fees. >> amazon return policy is bananas. >> amazon charging a $1 shipping fee if you return at a ups store when other options like whole foods, amazon fresh or kohl's are closer to your delivery address. >> post pandemic, we're seeing a lot of customers have products sent to their homes, and if they don't like it, return it to not much cost to the customer. but now retailers are realizing that they are eating the cost, and now they want the customers to pay for that cost. >> and coming up at 7 a.m, we'll have much more on how to avoid these potential online return fees. plus, it's cyber monday and good morning america is tracking the best deals as they go live with your gma first look. i'm elizabeth schulze, abc news, washington. >> it is down to the wire for an east bay toy drive, and they desperately need your help this holiday season. this is the 18th year for oak