started work without the proper permits, and that has been acknowledged by the letter submitted by ellis barkley. under some permits having to do with structural and foundation work, preparatory to extending this building, the neighboring owner did a substantial amount of work that was not allowed, and in addition, on march 12, the roof of that property collapsed. it was a saturday. a lot of my client's tenants were home. they were startled, scared, and debris fell into the light wells on my client's property, and some of the wall of my client's property was affected and harmed. as a result, a notice of violation had been issued to my client to secure a building permit to come in and fix for wall, and she cannot even get to that wall because of the adjacent wall on 1140 page. i think it might be helpful to show you -- commissioner hwang: sorry, could you say that again? your client issued a n.o.v., but cannot get to it? >> she is obligated to pull the building permit to fix her wall. she would love to fix her wall. she connected to her wall because the wall of the adjacent property -- she cannot