for us, let's go back to mohammad ellohari, mr. ellohari. of the subject cars in general in different product groups that have joined the system of the after-sales service community so far. what is the process of filing a complaint in the system? what is the order of the investigations you had ? i called them by accident and they registered their complaints. most of the complaints were from home appliances and mobile phone companies. people generally have relative satisfaction with home appliances, but the main problem in the matter of mobile phones was that people complained and their complaints were not resolved. . about two months ago, mr. mahale promised us that a system will be added to the system of the after-sales service community, where people can evaluate the companies and those companies that do not fulfill their obligations will be gradually removed from their license. now, mr. mahlei should explain to us that this has happened systematically or not? yes, sir , we are at your service. please explain this issue. that's w