. >> emily ortega. >> my favorite word is anti-disestablishmentism. [ laughter ] >> supercalifragilisticexpialidocio us [ laughter ] >> oh, does that just make you angry? >> our producer just said, you guys are mean. [ laughter ] >> that is a little mean. >> a minute to catch up with it's so great to see you, and we're kind of joking a little bit about these long words and having to type them in, but what you do is really important for people who have significant hearing loss. i think what you do is fascinating. >> thank you. >> how did you kind of get inspired to do what you do? do you refer to yourself as a closed captioner? >> yeah, uh-huh. >> that's the right word. inspired? >> well, my grandmother was hearing impaired and so that was where a lot of stations had to do the captioning and she would spend all day long looking out the window because she couldn't hear the tv, and so i always thought when i heard the advertisements of them needing captioners i thought that would be a way to help people where i wouldn't see people hurting. it was a job that i could do to help people. >> that's really n