commissioners, i'm eric sandler, cfo and assistant general manager of the puc, and i'm here with my colleagues to present items 10 through 13, which are water and waste water rates and capacity charges, and i'll give a presentation describing that -- and that -- to a large degree, it's similar to the presentation that i provided at the last commission meeting, updating you on the status of the rate study as well as our efforts of affordability and water shut off policy. following me, todd elmer, chief communications officer of the puc will spend some time talking to the commission about all of the public outreach that has been a part of this process to adopt rates. and then, finally, howard ash from the rate fairness board will present -- the chairman of the rate fairness board and will present his review of the staff proposal. so just to be clear, we have a number of rate and charge items over the next month or so, i wanted to be clear about what we're hearing today and what will be before the commission on may 8. so today, retail water rates, retail waste water rates, water and water capacit