eric schmitt and thom shanker. thank you for being at the table. >> thank you, charlie. rose: we continue our series why shakespeare with a direct example of how shakespeare might have been relevant in contemporary affairs. we start 48 hours after the 9/11 attacks, nick shifrin was standing in a shakespeare class at columbia university. the professor, david kastan, he was teaching titus adron cus. he said "i hope the people making the t decisions on how to respond to these attacks read this play. here is a clip." >> therefore i tell my storrows to the stone. the and seen the communes with a tongue doomed men to death. 12k3w4r wherefore how the stands with thy weapon drawn? >> to rescue my two brothers from their death for which attempt the judges have pronounced my ever lasting doom of banishment. laugh (laughter) >> oh, happy man! they have befriended thee. why foolish lucious dos thou not perceive that rome is but a qild listens of tigers? tigers mustpray. >> rose: and here is what jessica lang said about titus andronicus about the table. >> the thing with revenge is n

your previous commands was in iraq and i was reading the excellent new book by tom shanker and eric schmittu know, counter strike, that relates an episode involving you in northern iraq and how you basically argued that sort of the term hearts and minds was not a good way for us to be thinking about how to relate to the people there. >> lieutenant general mark hertling: right. >> robert litwak: and you used trust and confidence. could you talk a little bit about your experience in iraq and what that says about how americans can interact with nationals in kind of remote theatre particularly one where the culture is so different and as we're preparing to leave iraq i mean, you know, what's your assessment? their ability to make it without the -- >> john milewski: -- i'd also be interested in the construct that rob brought up why you think the trust and confidence is superior to hearts and minds? >> lieutenant general mark hertling: well, i think it's a great question. i'm glad you gave me the opportunity to talk about it because it's been sort of a mantra of mine that trust and confidence is