commissioners, erik sandler c.f.o. of the p.u.c. and i'm here to present, with some colleagues, a number of items. set the stage on april 10th, you will have before you recommendations to make adjustments to water rates, sewer rage and water and sewer capacity charges. and in may, there will be a number of items before you related to miscellaneous fees and charges as well as rules and regulations regarding sewer service charge for parcels. what i wanted to do in this particular presentation, is to highlight for you some of the work that we've been doing and some of the items that you will be seeing in the next few meetings. so in terms of major topics, i'll talk about the rate study you've been hearing about over the past 18 months. provide background with some overview of the rate-setting process. some of the elements of the scope of the study and some of the highlights of the proposed changes to rates and charges. and then the second half of the presentation, it's going to be provided by simone hudson and john scarpula and really