the san francisco municipal transportation agency, paratransit presentation, erin mcauliff. >> hello, commissioners. erin mcauliff is under the weather so i will be giving the presentation in her place. >> and you are? >> my name is jonathan chang, i'm a paratransit planner and i work in the accessible services department at san francisco municipal transportation agency. sorry. so it is a part of the taxi services division at m.t.a. we help manage several programs, including the paratransit program as well as the discount office, and we help oversee the m.t.a. on various aspects of accessibility projects throughout the city, including the capital projects, bike projects, pedestrian projects as well as emergeing mobility. so what is paratransit? it is the door-to-door transportation service as available to a.d.a.-eligible riders. currently m.t.a. contracts out to the administration of the day-to-day service. so it is responsible for the a.d.a.-eligibility certification process. they are responsible for media sales, service quality monitoring as well as customer interface. we also provi

the san francisco municipal transportation agency, paratransit presentation, erin mcauliff. >> hello, commissioners. erin mcauliff is under the weather so i will be giving the presentation in her place. >> and you are? >> my name is jonathan chang, i'm a paratransit planner and i work in the accessible services department at san francisco municipal transportation agency. sorry. so it is a part of the taxi services division at m.t.a. we help manage several programs, including the paratransit program as well as the discount office, and we help oversee the m.t.a. on various aspects of accessibility projects throughout the city, including the capital projects, bike projects, pedestrian projects as well as emergeing mobility. so what is paratransit? it is the door-to-door transportation service as available to a.d.a.-eligible riders. currently m.t.a. contracts out to the administration of the day-to-day service. so it is responsible for the a.d.a.-eligibility certification process. they are responsible for media sales, service quality monitoring as well as customer interface. we also provi

the san francisco municipal transportation agency, paratransit presentation, erin mcauliff. >> hello, commissioners. erin mcauliff is under the weather so i will be giving the presentation in her place. >> and you are? >> my name is jonathan chang, i'm a paratransit planner and i work in the accessible services department at san francisco municipal transportation agency. sorry. so it is a part of the taxi services division at m.t.a. we help manage several programs, including the paratransit program as well as the discount office, and we help oversee the m.t.a. on various aspects of accessibility projects throughout the city, including the capital projects, bike projects, pedestrian projects as well as emergeing mobility. so what is paratransit? it is the door-to-door transportation service as available to a.d.a.-eligible riders. currently m.t.a. contracts out to the administration of the day-to-day service. so it is responsible for the a.d.a.-eligibility certification process. they are responsible for media sales, service quality monitoring as well as customer interface. we also provi

the san francisco municipal transportation agency, paratransit presentation, erin mcauliff. >> hello, commissioners. erin mcauliff is under the weather so i will be giving the presentation in her place. >> and you are? >> my name is jonathan chang, i'm a paratransit planner and i work in the accessible services department at san francisco municipal transportation agency. sorry. so it is a part of the taxi services division at m.t.a. we help manage several programs, including the paratransit program as well as the discount office, and we help oversee the m.t.a. on various aspects of accessibility projects throughout the city, including the capital projects, bike projects, pedestrian projects as well as emergeing mobility. so what is paratransit? it is the door-to-door transportation service as available to a.d.a.-eligible riders. currently m.t.a. contracts out to the administration of the day-to-day service. so it is responsible for the a.d.a.-eligibility certification process. they are responsible for media sales, service quality monitoring as well as customer interface. we also provi

the san francisco municipal transportation agency, paratransit presentation, erin mcauliff. >> hello,ommissioners. erin mcauliff is under the weather so i will be giving the presentation in her place. >> and you are? >> my name is jonathan chang, i'm a paratransit planner and i work in the accessible services department at san francisco municipal transportation agency. sorry. so it is a part of the taxi services division at m.t.a. we help manage several programs, including the paratransit program as well as the discount office, and we help oversee the m.t.a. on various aspects of accessibility projects throughout the city, including the capital projects, bike projects, pedestrian projects as well as emergeing mobility. so what is paratransit? it is the door-to-door transportation service as available to a.d.a.-eligible riders. currently m.t.a. contracts out to the administration of the day-to-day service. so it is responsible for the a.d.a.-eligibility certification process. they are responsible for media sales, service quality monitoring as well as customer interface. we also provide

the san francisco municipal transportation agency, paratransit presentation, erin mcauliff. >> hello, commissioners. erin mcauliff is under the weather so i will be giving the presentation in her place. >> and you are? >> my name is jonathan chang, i'm a paratransit planner and i work in the accessible services department at san francisco municipal transportation agency. sorry. so it is a part of the taxi services division at m.t.a. we help manage several programs, including the paratransit program as well as the discount office, and we help oversee the m.t.a. on various aspects of accessibility projects throughout the city, including the capital projects, bike projects, pedestrian projects as well as emergeing mobility. so what is paratransit? it is the door-to-door transportation service as available to a.d.a.-eligible riders. currently m.t.a. contracts out to the administration of the day-to-day service. so it is responsible for the a.d.a.-eligibility certification process. they are responsible for media sales, service quality monitoring as well as customer interface. we also provi

the san francisco municipal transportation agency, paratransit presentation, erin mcauliff. >> hello,ommissioners. erin mcauliff is under the weather so i will be giving the presentation in her place. >> and you are? >> my name is jonathan chang, i'm a paratransit planner and i work in the accessible services department at san francisco municipal transportation agency. sorry. so it is a part of the taxi services division at m.t.a. we help manage several programs, including the paratransit program as well as the discount office, and we help oversee the m.t.a. on various aspects of accessibility projects throughout the city, including the capital projects, bike projects, pedestrian projects as well as emergeing mobility. so what is paratransit? it is the door-to-door transportation service as available to a.d.a.-eligible riders. currently m.t.a. contracts out to the administration of the day-to-day service. so it is responsible for the a.d.a.-eligibility certification process. they are responsible for media sales, service quality monitoring as well as customer interface. we also provide

the san francisco municipal transportation agency, paratransit presentation, erin mcauliff. >> hello,ioners. erin mcauliff is under the weather so i will be giving the presentation in her place. >> and you are? >> my name is jonathan chang, i'm a paratransit planner and i work in the accessible services department at san francisco municipal transportation agency. sorry. so it is a part of the taxi services division at m.t.a. we help manage several programs, including the paratransit program as well as the discount office, and we help oversee the m.t.a. on various aspects of accessibility projects throughout the city, including the capital projects, bike projects, pedestrian projects as well as emergeing mobility. so what is paratransit? it is the door-to-door transportation service as available to a.d.a.-eligible riders. currently m.t.a. contracts out to the administration of the day-to-day service. so it is responsible for the a.d.a.-eligibility certification process. they are responsible for media sales, service quality monitoring as well as customer interface. we also provide trans