in june 2008, esmond loses her job and evicted from her apartment.s of june 18th, she breaks. >> everything just changed. she changed from one personality into the next, just agitated. >> esmond green is out of control and pastor marilyn johnson calls 911. emergency medical technicians arrive. esmond is admitted involuntarily to the psychiatric emergency room of the kings county medical center in brooklyn. >> one thing about the psychiatric emergency room, it's not like an ordinary emergency room. once you're taken in, they won't let you out without permission from a doctor. so, if something's going wrong in there, you're a prisoner and you're totally at the mercy of the hospital staff. >> it's june 19th, 5:32 in the morning. and esmond green who has been waiting for a bed for nearly 24 hours slumps to the floor. none of the patients move to help her. >> some people have asked, why didn't anybody who is in the waiting room do anything? but chances are they were all medicated and out of it. >> esmond lies unattended for 20 minutes and then at 5:52 --