this is esteban grafton. esteban: esteban grafton. how do i look? old?onis: you look great, buddy. steve: my dad started it, and my son is, hopefully, gonna be the third generation. i'm always catching things that are being done wrong, and so, i'll say, "no, no, no, this is what i want." and then, he'll come in and say, "well, if you freaking write it on the order the right way, maybe we would know what we're doing, and dad, see..." it gets spicy here. don't you worry. mary: that's the problem. stevie: sometimes, we'll just be out there, and we'll look at one piece of information that we have, not knowing something that he might have kept in the back of his mind during a conversation -- little things like that. matthew: i just want to make sure this company can be all it... oh, my god. that sounds so cheesy, but i want it to be all it can be. you know, i think we could be a lot better than we are. lemonis: when you see that, what do you think to yourself? matthew: i love my family. lemonis: what do you love about them? matthew: i love how real everybody