eubanks slipped on a hugh hefner silk robe. took a seat to wait with a cup of specially-prepared fancy coffee. jeter pored over supply inventories and complained that no one completed their paperwork right. mitchell and fisk smoked and joked the minutes away. i endlessly read reports, wrote reports, rewrote reports and justified not having to write reports. ill filled the time -- it filled the time between phone calls. the ops desk, continuously manned, existed simply to answer that phone for a call. sometimes there was a warning of a call, thunder in the distance on a clear day, a black cloud hanging over the city. usually we were not so fortunate. monotony, a string of tasks, the long wait and then, piercing the quiet, a ring. the ring. time to go on a call. if i close my eyes now and let my mind drift, i can see every ritualized movement, every inch of concrete crossed, every step between my desk and the waiting armored truck. the papers thumb tacked next to the phone, the computer that prints maps of the location of each ca