eubanks said her sister had several health issues and couldn't get life insurance.d a prepaid agreement with forest hills memorial park, a cemetery in huntington valley, pennsylvania. >> from 2007 up until '13 she was trying to pay for her own funeral the best she could. >> reporter: lisa hadn't paidç the entire $2,000 bill for the plot but she did pay almost half, $866. in may 2013, after lisa failed to keep up with her payments, the cemetery canceled lisa's contract and kept the cash. when lisa died, eubanks asked for her sister's money back and she's she was told -- >> she's not entitled to anything so we're not giving her anything. >> reporter: eubanks said the cemetery cold her she could have use the money as a credit within a year after the contract was canceled. she never did so she lost the cash. the contract states a partial refund was available under certain conditions but did not address the issue of a full refund. >> why did you call nbc 10 response? >> i feel as though these people have taken advantage of my sister. i want justice. >> reporter: after n

to work to resolve any possible concerns directly with the client families, and just days later, eubanks says the cemetery and ranged a meeting with her to work out a deal. she still is frustrated. she had to contact nbc 10 responds before anything got done. >> it's unfair to the dead for them to have to be treated like this. >> reporter: once we got involved, the cemetery is giving the family $2300 to pay for lisa's plot and services, and that's much more than the family originally requested. >> so good thing they turned to you for help. >> well, you know, it pays to turn to nbc 10 responds, in this case, and a couple other cases. >> only second day on the air, and already a lot of success. how much money have you recovered so far for people? >> things have been working out for us. between just the two stories, we recovered $3895, and we hope to recover a lot more of your fun, so reach out to us if you have a consumer issue. jim? >> that's a good return so far for two days, harry. >> not too shabby. >> if you want to get in touch, e-mail address is there, and if you have a consumer prob

as has sharon eubanks, the lawyer who won the tobacco lawsuit for the department of justice. and so it seems have now more than a dozen states attorney generals who are looking at coal and big oil for misleading statements. note the breadth of the "wall street journal" editorial page's language. i want to -- quote -- "punish those who disagree with me on climate." but that is just false. as the rico case itself shows, the tobacco rico case that is the model that we would like to have the department look at, people who disagree with me on climate change would no more be the targets of such an investigation than smokers or people who disagreed with the surgeon general about tobacco's dangers were targets of the tobacco case. those folks may very well have been victims of the tobacco industry fraud. they may be the dupes. for the record, fraud investigations focus on those who lie, knowing that they are lying, intending to fool others and doing it for gain. for money. even fossil fuel companies should not be too big to answer for that conduct, if it were proven in court. so why