you do a risk free no obligation case evaluecation. one of the things i was impressed with you will do this and if it is really easy you sometimes just point people in the right direction of where to go to ask for help right? >> that is correct. there is quite a few free resources out there for veterans, to help them file initial claims and that sort of thing. and if the case is something that all they really need to do is file to get involved i'm going to send them to one of these free resources that can help them do that and they can get it done no cost and get the benefits they deserve that way. >> uh-huh, but there is lots of red tape right? oftentimes people have a a tough time dealing with the va and it can be time-consuming and confusing. how do you help people in that situation where they really do need help navigating? >> the cases we take are generally when someone has been denied their benefits. surrounding these benefits is very complicated, it can sometimes take actually an opinion from an expert to get these benefits awar