when evelyn anderson and her husband bought just for fun playgrounds in asheville, north carolina, business was booming. >> the first three years that we were in business we worked summer and winter just straight through the year. we had four guys in the shop. we had two sales people. then we had a winter where we went four months without a phone call. >> the company was known for their high end custom designed playgrounds. by 2009, the recession eroded two-thirds of their business forcing them to let all their employees go. after two difficult years of scraping by, evelyn wrote to us at "your business" asking for help. >> i wondered how you get business when you don't have repeat customers. when you are selling something that is a once in a lifetime purchase. how do you continue to find new customers? >> to answer those questions ant get the business back into full swing, we assembled a rescue team led by mike to surprise the owners with a small business makeover. >> i'm the author of "the toilet paper entrepreneur." i'm here to help you get your business back on track. i'll help you carry