what best bunkhams they might have we ewize at our agency. so -- we than we do amazing world class work. we love our commission and leadership team and thousands of hard working colleagues. and -- when we need to do is again, make sure that some of the -- bureaucratic hurdles this we control are e eliminated and we hell the best story so we can attract the best correspondidates. this slide that looks like the ball or jackson pol you can this is not a fake this it is a real diagram our staff put together had they were in the hiring process. so -- and it looks as horrifying as it looks. and all of those things the back and forth of the touch points are thing this is we can strive to improve. one thing i know that we are blessed we have many liaceons. these are people hor embedded in the different divisions had assist us in the hiring process. but we need to do a better job of trin and meching sure they have the to thes they need. we need to make sure we don't burden them with 7 forms when one will do. each touch point system an opportunity for