and i liked that, well i liked the opportunities they were giving me to do the externship, which was one of the big parts of it. and then also they gave me the opportunity to refresh my skills. i was a medical assistant, but they were giving me time to prep myself before i actually went to the job. but it became more than that, it became more than just a refreshment program for a little time and then go ahead your way. they helped me from teaching me how to do an interview to how to dress up to actually doing the interview and the opportunity to do the externship at kaiser. i am grateful i got hired at kaiser. >> that's wonderful. so what is a medical assistant? >> and medical assistant is a person who helps the doctor in the back office. withholding the instruments, prepping for procedures, rooming patients, also the people i got a hospital, they have a consult with a medical assistant. the first person, they either register them or grab them and put them in the rooms so the doctor can see them as well. >> the medical assistant, i will just jump in, it plays a really important role

the pathway and get off the pathway with the emphasis of a workplace, whether it's internship, externship a full-time position. robert: yeah, hands-on experience as much as possible, huh? lena: yes. robert: yeah, have you seen quite a response, especially i notice the vietnamese-american community are very underserved first of all, right? so, they must've been very anxious to see these kind of programs pop up. minh: sure, i think we play a very important role in san jose because san jose have the largest vietnamese population outside of vietnam and also in the us. so, 35% of our student population are asian pacific islander student population. and majority of that, 35%, are vietnamese-american student. so, our san jose city not only serving student coming from high school, but we're serving the vietnamese community, the immigrant community. the adult population, it's open access, so as long as they're 18 years old, they can come and join san jose city college. robert: how do you structure the program so that vietnamese americans and people who have not used to the system, how do they get