nice doggy hotel and playground, fergall.ew adventure awaits. here you go, you get big boy lead now. bye—bye, sweetheart. many guide dog users stay in touch with their puppy raisers, but many do not. tearfully: thanks for that. you're welcome. i'll ring you tomorrow. lisa knows this could be the last time she sees fergall. crying: i am fine. woman: you've set me off, anyway. the one question that i get asked all the time or people say to me, all my friends, family, people i meet in the street, "i'd love to do what you're doing, but i couldn't do it, "because i couldn't give the dog back." he's ultra cute. he's a good boy. if i can do it, anybody can do it. as a guide dog user of more than 23 years, i know the theory of what volunteers like lisa go through, but being there for the moment of handover was as beautiful as it was poignant. it's hard, but you've got to remember why you're doing it. you know, people have to help people. there's not enough of it in this world. we're needed, people like us are needed so much to help p