who have firsthand experience on the trauma, the frustration and anxiety that come with bed bing festation. it can affect anyone. it doesn't matter how old you are or how rich or how poor you are. supervisor kim we really wanted to applaud you for supporting this legislation from the very begining that would improve the knowledge and awareness of bedbugs in the city and helping demystify who get bedbugs and to have written rules and responsibilities for not just tenants, but landlords and pest control operators. so we think that having clearer instructions would make the experience of our tenants that we serve much better since property management would have a clear understanding of what to do, what to expect what infestations do occur. so nobody is caught surprised. it would mean complaints are taken more seriously and property owners and landlords would have to investigate complaints and disclose two years history upon tenant request. it would provide tenants an opportunity to be informed renters and more vigilant of their surroundings. they are knowledgeable third party that can make a

you might think someone with sores is just a nasty transient, but, in fact it could be bud begin festation. so this legislation will push research -- i think it's going to a higher level where it's going to come back on us in a big way. if we start now, you could probably save some lives. >> thank you, mr. james. [ applause ] >> hello. my name is brenda washington and i'm a tenant organizer at the jefferson hotel in the tenderloin and i want to thank supervisors kim and campos for this legislation and i also want to take this opportunity to thank everyone who worked from the sro collaborative, who supported this legislation stand to up and be recognized. everybody raise your hand. we want to thank you guys. [ applause ] >> thank you, miss washington. i did call up emrano perez, if she is still here. please come up. >> supervisors kim, farrell, campos, i wish to testify anonymously. i have a few random thoughts on bed bugs, the spread of bed bugs. first of all, i don't think we have a clue as to how pervasive bed bugs are in san francisco. a thoughtfully constructed survey needs to be devis