started to build on that testing it and implementing it we found significant problems and one was the fikac lator, as brian eluded to, it was clumsy, slow and included a lot of custom configuration which would be a maintenance problem into the future. so the developers rewrote it. and they rewrote it and it's much faster, the d.b.i. technical team thinks they will do a good job maintaining it. this is incredibly important. the other challenge we faced was with the address database. i had a concern about this myself and i saw the architecture of it. it created a point of failure, the way the system was designed. it also could create latency between when we start a permit and have to pick up an address so i was already concerned about it and when we start ed to move forward and we ran into problems with condos they rearchitected that environment and it's in a structure on the private cloud and this will reduce that point of failure and remove that latency. work flow has moved forward, a couple places work flow was designed wasn't going to work for d.b.i. so that work flow has been redesigned. and r