a leaked report for the financial conduct authority and obtained by the bbc reveals the extent of thathat hundreds of companies which the bank said needed restructuring were treated inappropriately, in many cases deliberately. 0ne business owner has told the bbc he considered suicide. rbs denies the allegations. we bailed out rbs when it was in trouble, but when thousands of its business customers got into difficulties, the bank, in many cases, was much less generous. the uk's biggest business bank has admitted that it mistreated many small firms, but now we have learned about the scale of this mistreatment. tracy standish was the former owner of the bowlplex chain and had been an rbs customer for decades. tunbridge we opened in december ‘98. when profits fell during the recession, his bowling business was placed into rbs's restructuring unit, grg, supposedly to get the company back on its feet. it was like the gestapo walking in. their aggression, their divisiveness, the whole way in which they'd talked. they would bang tables, shout, point fingers. the whole thing was, like, they wer

a leaked report by the financial conduct authority, seen by the bbc, says it mistreated almost all ofmers with 92% of viable firms experiencing "some form of inappropriate action" by the bank. one small business owner has told the bbc he considered suicide. rbs denies the allegations. here's our business correspondent, joe lynam. it's britain's biggest lender to businesses, it's customers are the backbone of our economy, but a major report has highlighted the scale of mistreatment faced by some at the hands of rbs. we opened in december 98... this man used to own bowling complexes and was an rbs for deck decades. when when profits fell during the recession, his bowling bigs was placed into the restructuring unit, supposedly to get the company back on its feet. restructuring unit, supposedly to get the company back on its feetm was like the gestapo walking in. the aggression, the divisiveness, the whole way in which they'd talked. they would bang tables, shout, point fingers. the whole thing was, like, they weren't in anyway here to help us they weren't in anyway here to help us throug

a leaked report by the financial conduct authority — seen by the bbc — says it mistreated almost alls with 92% of viable firms experiencing "some form of inappropriate action" by the bank. one small business owner has told the bbc he considered suicide. rbs denies the allegations. here's our business correspondentjoe lynam. it's britain's biggest lender to businesses, its customers are the backbone of our economy, but a major report has highlighted the scale of mistreatment faced by some at the hands of rbs. we opened in december 98... this man used to own bowling complexes and was an rbs customer for decades. when when profits fell during the recession, his bowling business was placed into the restructuring unit, supposedly to get the company back on its feet. it was like the gestapo walking in. the aggression, the divisiveness, the whole way in which they'd talked. they would bang tables, shout, point fingers. the whole thing was, like, they weren't in anyway here to help us through a difficult time. they were trying to subjugate us. they loaded additional debt on the company and t

the report for the financial conduct authority found that 92% of viable or otherwise healthy companiesome form of inappropriate action by rbs, such as hiking up lending costs and fees unnecessarily. only 10% of those companies placed by rbs into grg returned intact to the main bank. many of the rest are either sold off, forced to hand over substantial stakes to rbs or liquidated. even in the midst of the recession, the restructuring group was earning a profit of £1.2 billion for rbs. the bank said it hadn't handled customer complaints well and apologised. it has put in place a £100 million compensation fund to be overseen by a retired high courtjudge and the issue of mistreatment of rbs customers has already been examined by mps, who urged the fca to publish the full report. the bank used inappropriate behaviour, forced lots of companies that could have survived and went out of business because they were mistreated, was the bank simply wanted to make rockets out of them. we have to learn that lesson. we have to have a system where small companies are protected against big banks. the fc

a leaked report for the financial conduct authority — and obtained by the bbc — reveals the extent of hundreds of companies which the bank said needed restructuring were treated inappropriately, in many cases deliberately. one business owner has told the bbc he considered suicide. rbs denies the allegations. here's our business correspondent joe lynam. we bailed out rbs when it was in trouble, but when thousands of its business customers got into difficulties, the bank, in many cases, was much less generous. the uk's biggest business bank has admitted that it mistreated many small firms, but now we have learned about the scale of this mistreatment. tracy standish was the former owner of the bowlplex chain and had been an rbs customer for decades. tunbridge we opened in december ‘98. when profits fell during the recession, his bowling business was placed into rbs‘s restructuring unit, grg, supposedly to get the company back on its feet. it was like the gestapo walking in. their aggression, their divisiveness, the whole way in which they'd talked. they would bang tables, shout, point fi

financial conduct authority which is sort of britain's version of the f.c.c. . their chief about two weeks ago this guy and your ability came out with a series of statements about the future of live poor and well in the process of doing that he let slip where you let slip he said it actually several times that one of the things they discovered as they were investigating live for it was the way he put it was that there was an absence of underlying markets. and what what that basically means is that live poor has been kind of based on its fiction. it's supposed to represent. an estimate of how how much it would costs for banks to trade with each other to learn with each other but what he was saying was that banks haven't been tricked led me to each other. and this is this basically means that interest rates have been based on i guess or you know god knows how many years that's incredible. but it's a missing but what was what the difference between that notion and the original scandal that broke basically like five years ago now that the idea was they are being man

the regulator, the financial conduct authority, is launching a campaign later today encouraging peopleruns out in two years' time. here's our personal finance reporter kevin peachey. eddie harrison was one of millions miss sold ppi, designed to protect thoseit miss sold ppi, designed to protect those it if they fell ill or lost jobs. he was a freelancer who did not need ppi, and fought a three—year bottle to get his money back. the actual amount they ended up back. the actual amount they ended up paying was forfeited. eddie's was among 64 million policies sold in the uk, not all of which were mis—sold. so far, £27 billion in compensation has been claimed. banks have set aside £37 billion to pay people back. the two—year deadline will encourage victims to make a claim, which they can do themselves, and forfree. claim, which they can do themselves, and for free. but it will also mean more of these, text messages and calls from claims management companies, who offered to do the paperwork, but take a cut of up to one third of any pay—out. paperwork, but take a cut of up to one third of any

the regulator, the financial conduct authority, is launching a campaign later today encouraging people out in two years' time. so far, £27 billion has been paid out in compensation with major banks, having set aside more than £37 billion. the number of uninsured drivers on british roads may be increasing for the first time in more than a decade according to new data obtained by the bbc. the motor insurance bureau, which processes claims by victims of uninsured drivers, say there was an increase of 10% tojuly of this year. that rise could suggest that there are more uninsured people driving on uk roads, but increases in the overall number of drivers and the effect of claims management companies may also be a factor. my my children have been asking me for the last six weeks when does strictly come dancing start? the wait is nearly over. strictly come dancing's class of 2017 lined up at a glitzy red carpet event last night to mark the show‘s first launch since the death of sir bruce forsyth. judge bruno tonioli paid tribute to the show‘s former host on a night when the sequins and sparkle

despite the endless adverts and the annoying phone calls, the financial conduct authority says fewern insurance, or ppi, have claimed compensation. the regulator is launching its own advertising campaign to encourage people to act, before the deadline in two years time. 0ur personal finance reporter kevin peachey has more. both were prolific in the 905. payment protection insurance. and arnold schwarzenegger. surprise! now the actor is the head of a campaign by the financial regulator. come on! explaining that compensation claims will be terminated in two years' time. after the 29th of august 2019 you will no longer be able to make a ppi complaint. bye bye's for the ppi. quite. ppi was designed to cover loan repayments if policyholders fell ill or lost theirjobs. it was mis—sold to people like eddie. he fought a three—year battle to get his money back. first offer that they gave was £2.86, whereas the actual amount they ended up paying me was a four figure sum. i had an account with this bank from when i was a little kid, i had my home insurance with them, i had my mortgage with them

that is when the cut—off agreed by the financial conduct authority kicks in. 12 million people have made a claim, and nearly £30 billion has been paid out by banks. guy anker is the managing editor of moneysavingexpert.com. seeing as everyone has heard of ppi and the mis—selling of it, why have so and the mis—selling of it, why have so many people not yet claimed if they are entitled to? it is an interesting question, almost 30 billion has been paid out but large swathes have not claimed. it might be perceived as a hassle but an hour of paperwork for potential of four figure sum is a good rate. you mentioned the cold calls we get it might be perceived as a scam by some people even though it is a very real possibility for millions. you mentioned fourfigures, on possibility for millions. you mentioned four figures, on average how much are these pay—outs worth? we regulate the pay—outs of trees as sometimes more. going back to the deadline, some people might think two years, they have plenty of time —— we regularly see pay—outs of £3000. there is already a large

the financial conduct authority in the u.k. is taking a keen interest.are keen to make sure it encourages innovation while making sure it protects the markets and consumers. is real potential of ico's very exciting, but it comes with health risks. it is an extreme sport. caroline: therefore, do you think we will start to see u.k. regulators come in and say, these are going to be assets securities that we want to be regulated and registered in the same way vs -- the sec has? >> they have been consulting over the past few months and have not declared a clear position yet, but they are looking at protection of the market and consumer, while encouraging innovation. they are keen to make sure they support innovation and help the maintain a great place to innovate. caroline: you are in the middle of morgan stanley or jp morgan, well.s based in london as how much are you seeing banking sector respond to the rise of block chain technologies and companies born out of it? >> that's a great question. the actual application of these technologies into great financial

financial conduct authority is investigating the credit unit and projecting a loss. that has been concerning investors is the ceo departure is the tip of the iceberg. not say the shares are investable until there is greater clarity on what is going on, calling these a quadruple whammy. i want to look because they revised lower the times. today, they had estimated a game of most 16 million pounds, now forecasting a loss between 80anywhere to 120 pounds. vonnie: how is the stock cheaper relative to competitors? taylor: i pulled up barclays for you, g #btv 2043, and we heard from analysts that say it is not investable and we need greater clarity. you can see it is bringing it down really cheap compared to competitors. i highlight competitors because of the inquiry into the credit card is this. robert in -- provident site itself apart from its competitors because they are a nonstandard credit provision, giving loans to people with poor credit or job losses and that is how they were making strides against competitors. for now, a big cause today. vonnie: taylor riggs with

the financial conduct authority is launching a campaign today encouraging people to claim before a deadline out of a hollywood movie role after he was cast as a character of asian heritage, attracting heavy criticism. the initial casting of the deadpool star prompted accusations of ‘whitewashing'. skrein said he wasn't aware of the character's mixed—asian heritage when he accepted the role in the comic book adaptation of hellboy. he took to twitter to announce he would be stepping down from the role, which was met with praise. for a full summary of the news you can go to our website where you'll be able to get more details. dementia scientists are using a virtual reality game to help to diagnose the disease. users have perused it about testing their navigational ability which was one of the first things to go when someone of the first things to go when someone develops the condition. prepare to enter a virtual world. you are now captain of a boat. your challenge is to use your sense of direction to chart a course through complex waterways and icy oceans and even feed hotdog—loving sea monst

the financial conduct authority says fewer than half of people who were mis—sold payment protection insurancegn to encourage people to act, before the deadline in two years time. 0ur personal finance reporter kevin peachey has more. both were prolific in the ‘90s. payment protection insurance. and arnold schwarzenegger. surprise! now the actor is the head of a campaign by the financial regulator. come on! explaining that compensation claims will be terminated in two years' time. after the 29th of august 2019 you will no longer be able to make a ppi complaint. bye bye's for the ppi. quite. ppi was designed to cover loan repayments if policyholders fell ill or lost theirjobs. it was mis—sold to people like eddie. he fought a three—year battle to get his money back. first offer that they gave was £2.86, whereas the actual amount they ended up paying me was a four figure sum. i had an account with this bank from when i was a little kid, i had my home insurance with them, i had my mortgage with them, i had pretty much everything with them and obviously i don't have that any more because there is a

cut its dividend, issued a profit warning and disclosed it is being investigated by the financial conduct authority over credit card replay plans debt collection rates plummeted from 90% to 50% after it switched from contracted collectors to full-time employees. >>> president trump committing to an open-ended conflict in afghanistan during last night's prime time address eamon javers joins us now with more eamon, good morning. >> good morning. the president spoke at ft. myer virginia last night in order to at the nation on the months-long developed plan for the war in afghanistan. the presidenting ing5:presiden s is a change of stance from him he said things look different when you're in the oval office as opposed to running as a candidate. he dismissed the bush era idea of nation building and said the united states is moving away from that. here's what he said. >> we are a partner and a friend, but we will not dictate to the afghan people how to live or govern their own complex society. we are not nation building again. we are killing terrorists. >> reporter: the president putting that simply. he

commission is coerced apple and google to pull hundreds of trading apps over financial scam fears australian authorities conducted a sweeping review of mobile app stores and identified more than three hundred thirty problematic apps associated with so-called by narry options trading the apps encouraged investors to make what seems like simple bets on whether shares or currencies will rise or fall over time a lot of these are legitimate the problem is. australia was able to identify hundreds that are unlicensed the majority of which failed to outline the risks in treating a sick says it got scammed me real quick outrageous claims from the zaps saying users could earn between eighty five and ninety percent in less than an hour or guaranteeing safe trading and these apps did not just target australians they were popping up in other countries as well including the u.k. where these trading platforms fall outside control of financial regulators that means people have a little recourse to get their money back if they've been scammed and the fraud cases are numerous with customers claiming they were not able to withdraw

defense authorization act and are on track to enter into a full agency wide financial statement audit as required by statute. i urge congress to support the department's request for authority to conduct the 2021 base realignment and closure, or brack -- brac, round. i realize the consideration members must exercise in considering it but it is one of the most successful and significant efficiency programs. we forecasted a properly focused base closure effort will generate $2 billion or more annually over a five-year period. enough to buy 300 apache or copters, 120 f-18's, four virginia class submarines. is keeping faith with service members and the families. talented people are the department's most valuable asset, but we must continually lance these requirements against other investments critical to readiness, against other investments critical to readiness, equipment, and modernization tone sure the military is the most capable war fighting force n the world. brended retirement and military health system and blended programs are essential to filth talent we need to sustain our competitive advantage on the battlefield. the fifth priority is support for overseas contingency operations

national defense authorization act and we are on track to enter a full agencywide financial statement audit as required by statute. i urge congress to support the department's request to conduct the 2021 base realignment or background. i recognize the careful deliberation that members must exercise in considering it, but brack is one of the most successful programs. a proper effort will generate $2 billion or more annually over a five-year. , enough to buy apache or 4elicopters, 120 f-18s virginia class submarines. the fourth priority is keeping faith with service members and their families. talented people are our most valuable asset, but we must continually balance these requirements against other investments critical for readiness, equipment and modernization to ensure the , military is the most capable fighting force in the world. investment in military compensation, blended retirement, the military health system and family programs are essential to fielding the talent that we need to sustain our competitive advantage on the battlefield. the fifth priority is support for continued overseas operations. the fy budget requests $64.6 2018 billion focusing on operations in afg