during the past four visits by inspector fiorentino, they have been in compliance with their security plan, including patting patrons down upon entering and the required number of security guards on the premises. at this time, staff are not requesting permit reconditioning, we are asking for the business to comply with their current security plan, which is robust. we did invite mission station captain and officer ortiz to speak this evening. it looks like officer ortiz was here but was not planning on presenting anything. if you have direct questions for him, he may be able to speak. let me know if you have any questions, otherwise, here to speak is tony, as well as their head of security, farouz. >> operator: all right. i see farouz and williams is raising their hand. >> yes, it's william. okay. i'll go ahead and try it again. >> hello. you're unmuted, and then, farouz, if you want to speak, you'll have to unmute yourself, as well. >> hello. >> so who's going first? >> my name is [indiscernible] william, and i am one of the managers at 26 mix. on the night of january 21, an incident