welcome to focus groups. lemonis: nice to see you again.hich is essentially a controlled environment, and it allows people to give real, honest feedback without feeling uncomfortable. it's going to open her eyes. kathleen: so, we have 10 people selected at random. there's a camera and two-way mirror. so, you can see them, they don't see you. ana: right. so, if they're here, isn't there this kind of presumption that they're trying to find what's wrong with something? kathleen: no. there's going to be people that really like it, as well. lemonis: let's go do it. kathleen: it'll be a learning experience. let's go. hi. ♪ thank you all for coming. i would like you to circle what you like on that label, cross out what you don't, and put a question mark by anything that you are confused about. done? so, now what i'd like you do, just without thinking, give me one word -- what are your first impressions? lemonis: oh, boy. kathleen: what did you write? aaron: i actually wrote "skanky." her -- she takes over the whole image. alice: i agree with aaron

it grows out of the focus groups that we did around the country. the feeling of the lack of agency that politics was something happening to people or i would argue that this is a much worse situation. it was just becoming a spectator sport and something to sit back and watch these people battle it out back and forth i think what was so encouraging was we were both seeking feedback on these proposals but ideas and proposals themselves it didn't happen in all of the focus groups or commission conversations. you started with the place of feeling and no agency or weakness. there really are some levers here. and they are ones that i can participate in. i can do something about it. i am a great opponent of what i call the seat specification of our politics. it's been so federally and nationally focused that the issues that really do impact our lives whether it's education or trash pickup or anything having to do with the environment that these are issues and decisions that we do have some control over. what the report does so powerfully as it lays out. t

we have focus groups on that over the next 72 hours.l be happy to share that with the bloomberg listeners and viewers. it has gotten ugly, the ads. they are all negative. and everybody is on pins and needles in washington, and in atlanta, because it will determine regulatory policy, foreign policy, everything is at stake because of these two seats. david: please tell us about the focus groups, provided it does not interfere with your holidays, frank. let me ask about the deal on the stimulus. a little under $900 billion or so. is that likely to play a role in the runoff reese's? it was adjusted -- races. it was suggested it could be better for the republicans, because the democrats cannot say, you did not get the stimulus done. frank: i think there is a happy percent or 1% of the voters that are angry and blamed the white house for not getting the stimulus package done right before the election. they are going through that process now. the public wants this, they do not care how much it costs, they want money in the economy and in their

focus group. we know. you're not. going to knock on something more but for me that's what we do with that. person that we come for you but. that's how we are so i don't think we should be any different in the movie called the lovely thing you know i was on the far far no. good. point so this young guy. would just be my dumb how do you want to be 5. so that's what you. know and. you. know. i am. not. good a. little not. really what is at that phase where you become mean structure is becoming organized is becoming you know this the methods to the madness. i think but 1st. let. me understand his storytelling for what it is we're understanding when leonine audience cultural and all games be here and that's when you are playing that you know we have people going to film school is minute how to handle commanding you how . directly lending act in the middle and then in the difference department in filmmaking people are now going to lose their skills and when all of these come back and you know and these are play gets to that

they literally started holding focus group meetings today for the first time, by coming up with someanguage about how they might talk to the public about this. no time like the present. especially with a second approval of the vaccine. the first one was given to my apartment. it raises all sorts of the interesting and important questions about what this means to vaccinate the entire country. again, uts instructive to look at on the the cougar krub. the kind of double-barrelled approach is kind of widescale like this one. it can be used to fight back in an outbreak like the one we have now. it can give you a comparative value of vaccines. today we're only in day two of what we think will be the largest vaccination in the history of this country. how will having two or potentially more that are all slightly different from one another, how can that be answered? we have important experts with us next. stay with us. we have important experts with us next. stay with us now is the time to put hands and feet to our prayers. our community needs our help more than ever. ♪ to high quality compu

what we're gonna start with is the results of the facebook live video that i called a giant focus group was amazing. over 150,000 video views, 2,000-plus comments, and almost 6,000 likes on that one video. but when we looked at the comments, one of the comments was, "i wish there was more info about the company." so what is the story? zoe: so our dad was manufacturing chocolate for 35 years with his brother-in-law. petros: our dad lost his job, he got laid off, and he was in a really bad position. we wanted to get our dad working again, and we wanted to create something completely new. zoe: we were all working in d.c. and living in d.c., and we packed up and we just left because we didn't want our dad to be out of a job. we wanted him to continue having something that he could feel proud about again. trevor: i think that's so special. brad: that's a really powerful story, that i think you'd be surprised on how much customers follow your brand and believe in it and support you. zoe: it's embarrassing for our dad or maybe he feels bad, and that's why i think, like, we don't like saying it

book that book in if you read the big nothing the get go see it book us my most you focus groups. and. cultural resistance against the remnants of the colonial past seem to be a key element of the campaign. from. the conservative elite that used to rule the country until the bitterness move came to power rallied around for my president a couple mason. claimed that victims have been stolen from him in the 2800 mexicans. think this is you and me. and you. know that. it's pretty easy to. but there's some oh so silly goes there buddy. thank you. i. call to supporters to. read the end of a. book. called the streets of the country. you so called pro-democracy. demonstrations. either. feel ever. feel for the most value and if you feel. more. you know. during the campaign just to get to be able to attack them straight. the victims of the attacks were forced to meet in safe houses. bermuda immune to a little bit of money. in the fairness of culling a very in a what will be implemented for you no one came out of us because he's too many doesn't mean they are going to meet us and him only st

it the look i don't get the look in if you read but did nothing to say the book is my most you focus groups. cultural resistance against the remnants of the colonial past seem to be a key element of the campaign. from. the conservative elite that used to rule the country until the bitterness movement came to power rallied around for my president a couple mason. claimed that victims have been stolen from him in the 2800 actions. and you. know that. it's pretty easy quick to. assume most nocioni goes. thank you. i. call to supporters to. promote. the end of a. book. called street. view so-called. street. either. troops. feel ever. feel for the most value and if you feel. like. you know. during the campaign just to get to be able to attack them straight. the victims of the attacks were forced to meet in safe houses. bermuda immune to a little bit of money. and with the fairness of culling a very in a what will be implemented. go. out of these courses these 2 men. they are going to meet us and come on the scout bus he's mason you see the latest i mean isn't broken mt gox a school he will be in

they literally started holding focus group meetings today for the first time to come up with some languagebout how they might talk to the public about this stuff. yeah, no time like the present especially with a second coronavirus vaccine barrelling toward what appears to be fda approval. the vaccine made by pfizer is the one being given right now. a second vaccine made by moderna is expected to be approved by the fda potentially as soon as friday this week, which raises all sorts of interesting and important questions about what this means for the effort to vaccinate the entire country. and again, it's instructive to look to the past here. when some american kids were getting albert sabin's oral polio vaccine on the sugar cube there was still the more traditional polio vaccine, too, that one that went into your arm. that kind of double barrelled approach to large scale vaccination is not just common in a wide scale effort like this one, it can even be necessary to beat back a widespread outbreak and also has implications in terms of supply chains, in terms of had relative and comparative

the little book in if you read but did nothing to say the book is my most you focus groups. cultural resistance against the remnants of the colonial past seem to be a key element of the campaign. from. the conservative elite that used to rule the country until the bitterness move came to power rallied around the form oppressing them a couple mason. claimed that victim had been stolen from him in the 2800 lections. and you. know that. it's pretty easy quick to. assume most nocioni goes dead body. thank you. i. call to supporters to. get me me me me me me me. me. what we. call the street. you so called pro-democracy. demonstrations. either. troops. feel em. the most are you going to feel ok i feel. more. in this. during the campaign just to get to be able to attack them straight. the victims of the attacks were forced to meet in safe houses. bermuda i mean develop a bit of money. in with the fairness of cullen a very in the what will be under the american legal thought of these courses these 2 men. they are going to meet us and come on the scout bus he's mason you see the late

with the help of analysts, they have assembled a focus group of people from across the uk.gs to all, i'm interested to know how your christmas plans have changed and specifically, how many people will you be sitting down with a christmas dinner. there will be seven. there will be six of us. six. five. four of us. by myself, so one. i work in the nhs, so i don't really want to put anybody at risk, so for that pure reason, i've decided that i want to spend christmas alone. that's very noble, i have to say. this year, there willjust be the two of us, and there's no point in getting a turkey for two, so we'll probably just have chicken. we are actually planning to have our christmas dinner outside, hoping that it doesn't rain. what, in the garden?! yes, so, our plan is to have two little tables outside, distanced, and have lots of blankets and maybe a little fire. what do you all think about the government's plans to relax the restrictions so that family and friends can come together, albeit with this warning to be especially careful? i don't think it's a good thing. i think we

going to be in poverty or close, specially if you're going to support the why did 20 different focus groups, i did surveys. i did interviews expecting to find that students were afraid of which they are, that students need more tutoring, which they do. but those weren't the barriers that students identified that were keeping from being successful in the classroom. what students told me overwhelmingly, is the biggest barriers to their success in the classroom. had nothing to do with the classroom, transportation, childcare, health care, housing, food, utility payments, statistics show that college is a very successful way to go. and it's still the best decision for students, or anyone who wants to get out of poverty or level up in what they want to do. however, i also think that the worst thing to do is go to college and drop out years ago. the goal is to graduate, you've got to graduate, but you just can't drop out because unlike anything else, you still got to pay the bill. now what higher ed would do is they would look at those success rates and they would go, oh, are students aren't as w

with the help of analysts britainthinks, we've assembled a focus group of people from across the uk. season's greetings to you all. i'm interested to know how your christmas plans have changed, and specifically, how many people will you be sitting down with at christmas dinner? there will be seven. there will be six of us. six. five. four of us. by myself, so one. i work in the nhs, so i don't really want to put anybody at risk, so for that pure reason i've decided that i want to spend christmas alone. that's very noble, i have to say. this year, there willjust be the two of us, and there's no point in getting a turkey for two, so we'll probably just have chicken. we're actually planning to have our christmas dinner outside, hoping that it doesn't rain. what, in the garden?! yes, so, our plan is to have two little tables outside, distanced, and have lots of blankets and maybe a little fire. what do you all think about the government's plans to relax the restrictions so that family and friends can come together, albeit with this warning to be especially careful? i don't think it's a g

with the help of analysts britain thinks, we've assembled a focus group of people across the uk.specifically, how many people will you be sitting down with at christmas dinner? there will be seven. there will be six of us. six. five. four of us. by myself, so one. i work in the nhs, so i don't really want to put anybody at risk, so for that pure reason, i've decided that i want to spend christmas alone. that's very noble, i have to say. this year, there willjust be the two of us, and there's no point in getting a turkey for two, so we'll probably just have chicken. we're actually planning to have our christmas dinner outside, hoping that it doesn't rain. what, in the garden?! yes, so, our plan is to have two little tables outside, distanced, and have lots of blankets and maybe a little fire. what do you all think about the government's plans to relax the restrictions so that family and friends can come together, albeit with this warning to be especially careful? i don't think it's a good thing. i think we will pay the price for it come january. natalie, you're nodding, i can see.

with the help of analysts britain thinks, we've assembled a focus group of people across the uk.lans have changed, and specifically, how many people will you be sitting down with at christmas dinner? there will be seven. there will be six of us. six. five. four of us. by myself, so one. i work in the nhs, so i don't really want to put anybody at risk, so for that pure reason, i've decided that i want to spend christmas alone. that's very noble, i have to say. this year, there willjust be the two of us, and there's no point in getting a turkey for two, so we'll probablyjust have chicken. we are actually planning to have our christmas dinner outside, hoping that it doesn't rain. what, in the garden?! yes, so, our plan is to have two little tables outside, distanced, and have lots of blankets and maybe a little fire. what do you all think about the government's plans to relax the restrictions so that family and friends can come together, albeit with this warning to be especially careful? i don't think it's a good thing. i think we will pay the price for it come january. natalie, you

with the help of analysts britain thinks, we‘ve assembled a focus group of people across the uk.be sitting down with at christmas dinner? there will be seven. there will be six of us. six. five. four of us. by myself, so one. i work in the nhs, so i don‘t really want to put anybody at risk, so for that pure reason, i‘ve decided that i want to spend christmas alone. that‘s very noble, i have to say. this year, there willjust be the two of us, and there's no point in getting a turkey for two, so we'll probablyjust have chicken. we are actually planning to have our christmas dinner outside, hoping that it doesn't rain. what, in the garden?! yes, so, our plan is to have two little tables outside, distanced, and have lots of blankets and maybe a little fire. what do you all think about the government‘s plans to relax the restrictions so that family and friends can come together, albeit with this warning to be especially careful? i don‘t think it‘s a good thing. i think we will pay the price for it come january. natalie, you are nodding, i can see. i think they should have just left it

and it did a lot of my own sentencing, if you will, focus groups around the world including we shouldn'tget we were in wars in iraq and afghanistan at the time. from my perspective one of the ways i say is i couldn't get anybody under 30 years old to actually be overly concerned about this issue. the young people, they make up the vast majority military, they wanted to talk about other things that were of concern but not this. and the focus groups i did with those who had retired or have been discharged about leading a life every day that they were in uniform, those with the ones that really moved me into in the. so i get a lot -- for coach fedora testified. actually i didn't see it as courageous at all. it was an issue of integrity. that was court to me. it is core to the military, and testify in that regard the really was pretty simple. what i found was that changed the term for the debate and set us on a path that eventually would allow passage of the bill. one other individual who i engaged upon with who no longer with us but was a dear friend, extraordinary women who supported natio

but also, a more active posting events, whether that be focus groups or larger community outreach where we can engage with community about what is significant to them. so that is our update for now, we are happy to answer questions, and -- yeah, thanks. >> clerk: great. if that concludes staff presentation, and if there are no immediate questions from the commission, we should go to public comment. members of the public, this is your opportunity to submit your testimony related to this item by pressing star and three to enter the queue. we did receive some interest on this matter, and i do see it. i better this is miss sciutish. >> hi. my name is georgia sciutish, and i live on duncan street in noe valley. i sent in some photos about [inaudible] but i don't know if you got them. i live across from one out by the dolgers, according to the mary brown study, were building in 1927, and it's going to be basically obliterated in a remodel, and this came up to me because i saw in the mary brown it was used to make an art deco home that's just a few doors up from that, an a-rated home, so going

i remember those days and holding focus groups with different populations to find out who gint groupst should get the vaccine first.different should get the vaccine first. there were all kinds ever issues. a lot of grandparents said give to my grandchildren first and they said give to my grandparents. this work that is going on is really important. this committee, i worked with them when i was at the sids. -- cdc. their task is to look at all of the data and say who should get vaccine first. who should get them at all. and why? they will be looking data and who is greatest risk of dieing from this. who it needed to keep our healthcare system ambiguous. -- going. there is no law that says states have to follow that, but states do. it represents not just the medical community but experts in infectious diseases and in ethics. there is a citizen representative that is on there. it's a transparent process moving forward. >> dana: with the transparency, we will be able to dip in and see some of it. the governors probably want to rely on cdc guidance because it will be controversial. people

defund the police is not a term that was crowd sourced or tested and focus group, that is a term thatas a rallying cry. it was born over the policing of black and brown communities. i b think president obama was a community organizer and i really think he knows better. the outcome of the rich ladies are mad. rich ladies are always mad, especially the ones on tv. in this case they make a fair point. a community organizer should've known better. have our standards for community organizers fallen too far? mark steyn is a resident expert. it's a small group, but he knows it well. he joins us tonight to assess paid what you make of this? >> first, i don't want to live in any community organized by community organizers, so include me out on that front. to be honest, i think this is part of a kind of good cop at defund art, bad defund her routine. he does this bloodless thing and the radical ladies get all mad at him. and this is what he was doing ten years ago when he was officially opposed as you may recall to same-sex marriage. everybody and his own party pretended to believe him. instead

. >> we would like to have a focus group that needs to do that for you. actually center the dat yachlt what is wrong with the bigger change that's we've been seeing in the past years because now we generate more data and maybe that's from register all the way to your security card transaction, there is all these data streams that need to come together where you can make predictions about. for example, the simple one. you know, quite a few stores have many security cameras out to check out lines the cash register. you know immediately and whether you need to open a fwhun there doesn't need to be someone that calls someone else. you may slightly, you know, make determinations about demographics and things like that and, you know, the high school next door goes out and then you have a bunch of high school kids come in and they have a very different behavior maybe than the elderly people that may be shopping with three, eight, and nine in the morning. of. >> and julia, we started off talking about the importance of data in tdigital context. this fight between

wall in the many, many discussions the committee has had over the last several months we've had focus groupsf normal people out there telling us what they think, we've had medical ethicists in making sure that populations of color and lower socioeconomic means have access because, after all, they've been hit disproportionately by the virus. all of those things have been discussed very, very extensively. at a given point you have a limited amount of vaccine, you have many more people who are potentially eligible, you've got to make some decisions i don't think there's any right decision or wrong decision. some people like a red ford, other people like a blup che ch butch we ha but we have to make decisions. it's time for the politicians to be quiet we ought to let this be down by public health and medical and there's a lot of skepticism. we'll have to reassure those people and give them good information to make good judgments on this themselves politician, in my opinion, should support public health and the science. >> i hear cheers, doctor, for your last points we appreciate your time. >> an

when you think about defund the police, that's not a term that was crowd sourced or tested in focus groups. that's a term that was born, a rallying cry out of over policing, black and brown communities. president obama was a community organizer and i really think that he knows better. >> tucker: yeah. the rich ladies are mad. rich ladies are always mad. in this case they make a fair point, a community organizer should have known better. have our standards for community organizers fallen too far? mark steyn is a resident expert on community organizers especially those that are far right netflix producers. he joins us. what do you make of this, mark steyn? >> i don't want to live in any community organized by community organizers. count me out. to be honest, this is part of a kind of a good cop defund or babb cop defunder routine. obama stands there and he does this rather bloodless professorial thing and the radical ladies get mad at him. this is like what he was doing ten years ago when he was officially opposed to same sex marriage. everybody in his own party pretended to believe him. ins

this was a combination of several months of discussions of focus groups and modeling of illness to seech groups ought to go first, second, and third. we took that first step and voted for health care workers, the people who take care of everyone, we need them there in case we get even more of a surge, which we anticipate. and then also, it was added, the residents of long-term care facilities were added to that group. that's about 27 million people around and about, across the united states. if we can get the vaccine started in that group, that'll be a good first step. >> sanjay, what do you make of the cdc's recommendations today? >> i think it was what was expected and if you look at nursing homes long-term care facilities and especially back in the spring. that's 40% of the deaths. so that's an obvious place to begin. this is how they break it down. roughly about 3 million people in long-term care facilities and 21 million or so health care folks. it is not enough vaccine by the end of the year to do this, but in the first couple months or so next year we should be able to do this.

general right and all kind of a focus group which my love as a vocalist when i was often out. of the people that come to us that old guys are doing is having a good even if i do know that i'll probably be a valium and one of those yeah there's a 10 year grab me into the deal with death disease and i will rock you have a follow up i need me if i would if you can even admit that you evidently have it just a joke with me on if. the model enough and maybe i doubt i'll buy that as you know there is it as his kind of both. don't worry of hundreds of billions. them up from school one or they will. go back. with. a new one using underlings a few of them are signed so we should know on them i know why engine them. in. was this a car that somebody had to keep s.s. monologue on how did. you. make. it. run on those. who go. to. the last one if you don't like the way that's around. the lights and i'm sure you have no idea about. how wasn't. i wasn't which it will then let it be our lease when you have to. test that. it. really means you know are you. either way. this one is not going to. h

. >> i talked to a focus group of people who had not made up their mind, who they were going to voteents, majority were independents, some republicans, some identified as democrats as far as party affiliation and one of the consistent themes i was hearing from them is they wanted someone who would help unify the country. and tomorrow vice president -- i should say, president-elect joe biden will deliver remarks on the eke toelectoral college. they're meeting tomorrow. what should he offer? >> i'm an independent and i think he should continue to hit the notes he has through the end of the campaign and since winning the presidency. he has run as a uniter, not a divider. he needs to talk about how our country's character is stronger than any divisive demagogues who try to divide us. and the founders warned against people who would pretend to be super patriots and divide americans against one another. and that we need to rise above those passions. we need to find common ground and common purpose and move forward to deal with the real challenges we have as a country, including an ongoing

i had to walk the wards and do small focus groups asking about feelings and believes about the vaccinence you clear up the facts you get a good percentage of the way there. it's not just the facts. i want to emphasize that. it's going out and getting the community behind you. the community can either be against you or behind you in the effort. if you are a healthcare leader when the community is against you, you will be much further behind in getting us out of this pandemic. >> yeah. you're 100% right. we have your back. anything you need us to do on the tv side. we'll help you out. thank you for all that you do. meanwhile florida authorities raided the home of a scientists who said she was fired for trying to share the truth about covid cases in the state. we'll gt her side of the story. straight ahead on the "the reidout." unitedhealthcare medicare plans offer so much more... ...so you can find just the right plan for you. like the "visit a doctor anywhere our rv takes us" plan. the "zero copays means more money for rumba lessons" plan. and the "visit my doctor while eating pancakes"

one was employee focus group. invitation was sent to everyone through staff connections. newsletter that is informative and has gone a long way to connecting people who get their e-mail. invitation too participate. it was curated for diversity. diversity in race, age, tenure for the department, and had guided discussions. in total there were 27 participants. it was small. it was an hour of time talking and listening. i want to combine that with we conducted our first ever racial climate survey focused on the race of employees. some of the questions were personal about your own perception, your own comfort, your own knowledge. applied to the work team, department and the city as a whole. from these two forums of feedback, there were real alignments, repeated aligned requests from staff. some of those were. mentoring black, indigenous, people of color staff. developing a volunteer staff mentoring program to help people integrate to our culture, to their job, feeling connected. as a form of support. there was also, you know, repeated requests to learn more about equity. to s

you can see if you go down there and focus group and listen to the voters, they're so frustrated with washington, they're not participating. this president is having -- >> frank, i'm looking at the real numbers. i'm not looking at polls. i'm looking at real numbers. >> we are out of time. governor christie, senator heitkamp, frank, leigh, thank you for being here. that is all for us today. >>> before we go, our annual tribute to the team that works so hard behind the scenes to bring you "this week," this week and every week. have a happy new year. ♪ ♪ ♪ ♪ ♪ ♪ ♪ ♪ ♪ ♪ ♪ ♪ ♪ ♪ >>> up next, public health officials in california are testing for a new and possibly more contagious variant of covid-19. we'll talk to experts about if they believe it's already here in the bay area. >>> and good morning you to, a live look outside from our east bay hills camera where temperatures are in the 40s. you see all the cloud cover. but how long 'til we see some rain? i'll have the answers next.

parents who regularly check their emails or are part of these parents splinter groups and not our focus groupso i guess that i just have a question of engagement and how are we contacting parents as part of these focal groups if the parents are present in the students' lives? >> i agree with you, there are many families who are not checking email or using email as a way to get information and we did an analysis for the phase 2a families we did not have on record 13% of those families, that do not have email on record. so we than there's that 13% and then in addition to that there may be many families for whom we have an email that they might miss it. so we did plan for that by having our site coordinated care teams which are made up of a variety of staff as well as some c.b.o. partners at school sites, the same teams that are doing the wellness checks so they're used to calling families, going through a series of questions with those families and then recording that information. and those teams are getting regular lists from our research planning and accountability department, and letting them

they've done focus groups, have medical emphasis involved. they're interested in, among other things, equity to make sure that under represented minorities who are affected by the virus get the information about the vaccine and can make careful decisions for themselves and their families. today, i think the phase one will be decided. and that will undoubtedly be health care workers. as sanjay says, all health care workers are not alike. that will be determined at the local level and then the issue is, should nursing home patients also be included. that was a matter of debate still last week. they'll resolve that this week. >> i think you might have a question, dr. gupta? >> yeah. thank you dr. sheftner, always good to see you. how much of the recommendations are interpreted by the states? or even more hospitals if it's health care workers do hospitals then decide which health care work workers would get it first? i recognize these are not mandates but how does it go after that? >> they're recommendations with a capital r because this is a dis

they say that, you know, in focus groups a lot of times voters have said that she comes off as too scriptedhat i would be looking for in the debate coming up in just a few moments. >> it's going to be lively. arlette -- just to remind our viewers how crucial these senate seats are for the president-elect and the vice president-elect, their agenda. >> reporter: president-elect biden and his team are watching these georgia senate runoffs closely as it will determine what kind of senate biden will be dealing with when he takes office. president obama just a few days ago put it very bluntly saying that these runoffs will determine the course of biden's presidency. over the course of the summer, biden rolled out a number of bold items in his agenda, like immigration and tax reform and expanding and protecting the affordable care act which could all be complicated if republicans are holding on to the majority come january. biden has said that he anticipates republicans will put up roadblocks to some of his agenda. but ultimately, biden has said that he thinks there are areas that he can work with

they did focus group and analysis and party chair convened conversations across the country. they had to be more toll ralor rent. donald trump is the root for republicans and going to cling to him. >> susan, they didn't just do it in 2012 but 2008 with romney, as well. they were riding for awhile on carl rove and felt he was this political genius mastermind behind the scenes and the iraq war from 2008 0 to 2008 and her once again it seems like nothing. >> yeah, i mean, since i've been in the republican party and working in it for 30 years now, we've always had -- okay, how do we track our win? how do we track more people of color? it's been a continuous problem for the republican party. but right now it seems like their strategy is to how to prevent people from voting and that is just not going to get the job done. >> right. >> the people are in the republican party tend to be older -- sorry. >> no, no, i want -- the only reason i jumped in and apologize for this, i'm sure everyone on twitter will go crazy, let susan talk. i want to jump in because i want to play this sound f

the room full of customers is almost like a mini focus group. like? dino: ain't that beautiful? lemonis: today that's 18 bucks. what's the most you're willing to pay for that pizza? man #1: $16.50, somewhere right in there. man #2: $18. lemonis: $18? man #3: probably about 20 bucks. man #4: $15. dino: yeah, i agree with $20. lemonis: $15. what do you want to do here? dino: as long as we're asking the customers to decide the pricing, i got a question. lemonis: we're not asking them to decide the pricing, smart-ass. dino: i'm just saying, as long as we're taking feedback, everybody's like, "i'll give you 15 bucks for it." lemonis: no, no, no. people said $20, too. dino: well, i heard $16 and $15. $20's fine. lemonis: what we want to think about is, how do you even make this simpler? ♪ ray: sorry about the wait. ♪ [ indistinct conversations ] lemonis: what ingredients is the company gonna carry going forward? sausage stays. pepperoni stays. mushroom, onion, green pepper. green olives? ray: no. yeah, green olives can go. lemonis: ground beef? ground

but what i really wanted to do is customize what our current customers want, so i arranged for a focus groupion. how does the candy store, just the general merchandise, feel to you? woman: it holds no interest to me. -woman #2: yeah. -lemonis: no interest? woman #3: so small and so cramped, it's almost like you want to get out. -lemonis: what's missing? -woman #4: chocolate. lemonis: okay. what else? woman #2: like, where you can get, like, a little bag of candy and do penny candy. lemonis: penny bags, penny candy, okay. woman #2: like, these aren't special. i mean, you can get these candies anywhere. lemonis: shauna's in charge of marketing for the company. shauna: hi! nice to meet you. lemonis: and what do you think about the candy here? shauna: i think we need a lot more of that old-fashioned candy. we used to have a lot of the barrels lining. sandy: um, we're trying to get away from this 10-cent candy, but that's... shauna: well, i think it's about wanting to share something with your child -that you had as a kid. -woman #2: yeah. lemonis: shauna's coming up with creative ways to make th

that was a part of that focus group discussion and we are changingel policy very soon. those are five things and i don't know if you were aware of any of those, but, i hope that gives you a little bit of solace in knowing that you are e-mail did not go under heard and so can you take credit because of your perspective. >> thank you, very much. this is been extremely hard in ways that no one would imagine and i do want to thank director hander son and this has i am pathed my family and my mother mother -- i'm glad on some levels that we should notice it but i really we ar wish you woue called me. i didn't mean you any harm. i didn't mean any of the people any harm and the way in which that played out, it was not right. it was very hurtful. so thank you. >> i realized i was on mute. i just wanted to reach out again, just to say that this is a not easy topic to address. it's not an easy issue to grapple with not in a public form like this with, you know, with a broad audience and difficult subject matter so i just want to reexpress, on behalf of the community whose voices