commissioner follansbee. can i follow up on the issue and bring up another miner point? one is that, i really appreciate the very comprehensive background information we were provided as part of the agenda, including the evolution of strategic goals slide which looked at area explored and inclusive areas where we had concern and influence so i applaud executive director comments about the alliances with other groups to bring this issue forward, and so i didn't think that from my perspective our leadership is really focusing on this in many ways. one way is possibly we can begin to maybe explore asking for metric in terms of not only what percentage of our members have primary care providers like we question delta dental in response to a complaint, but also what the access time is for some of these primary care functions as well. we begin to develop metric maybe in conjunction with other partners. again, i think the slide looks at areas explored including where we have influence and where we may need to partne