have to remember uber has brought on some fairly high-profile people in recent weeks including francis fryent and strategy. there will be people working on revamping the culture and they will be promoting from within but it is absolutely true one of the biggest problems at uber that's been identified by people like francis frye is that it has a problematic management structure in which everything flows through travis kalanick. it is certainly going to be an absence felt pretty keenly >> molly, the one thing i will say is this. it's a private company so we don't know all the internals but we haven't seen fidelity and other firms that track the value of private companies write down their thing, that maybe this is hurting their core business. people are still popping out of ubers millions of times a day. do you believe the company will go through this storm and come out the other side as it was >> i think consumers will decide and i saw some brand research just this morning that said uber's favorability is starting to take a dent it was from morning consult, dropped nine points in just a week

>> reporter: on monday they announced they hired francis frye. >> the question is whether an outsiderve an enormous amount of impact very quickly. >> reporter: interest will be a broader probe led by former u.s. attorney general eric holder. some of it will be made public next week. things have been delayed because of the death of travis kalanick's mother. i'm sure those who were calling in will find this welcome. >>> fired former fbi director james comey testifies tomorrow. >> announcer: this portion of "cbs this morning" sponsored by farmers insurance. we know a thing or two because we've seen a thing or two. [woman] so beautiful. [man] beautiful just like you. [woman] oh, why thank you. [burke] and we covered it, november sixth, two-thousand-nine. talk to farmers. we know a thing or two because we've seen a thing or two. ♪ we are farmers. bum-pa-dum, bum-bum-bum-bum ♪ it's looking up, not down.ng fit's being in motion. boost® high protein it's intelligent nutrition with 15 grams of protein and 26 vitamins and minerals. boost® the number one high protein complete nutritional drink.

had some great results yesterday, some great announcements with the announcement of professor francis fryethe strategy and the leadership and with the training both of the leaders and also with helping all the managers, all the 3,000 managers at uber to learn to work collaboratively, to learn to work in teams and also the announcement of the chief officer. she left apple to join uber and is in charge of bringing humanity and the emotional connection that she's so great at to the brand. so a lot of great hires to come. and basically, the restructuring of the leadership team. >> some board jobs are tougher than others. how much harder is this one than you anticipated when you joined the overboard last april? >> it's obviously been very time-consuming, but incredibly exciting to see a company transforming itself. as you know, it was pretty unprecedented for the major tech company to release the numbers yesterday. in 2014, google was first company to release diversity numbers. yesterday, uber released numbers of complaints, actions being taken. this could actually create a new way for companie