reporter: the hospital claims the young women's severe injuries led to the mistake, but monday, frank cantuceased, said officials actually mixed up the taem members. >> instead of telling abby's parents, okay, your daughter is upstairs, they told me my daughter is upstairs. >> reporter: for six days, frank cantu sat praying at what he thought was his daughter's bedside. only to find out she never survived the crash. >> and they said i think there's been a tragic error. >> reporter: it was marlena's best friend, abby guerra, who had survived. though her parents were told she died. meanwhile, frank's daughter, marlena, had been tagged jane dough, unidentified because of a backlog of bodies. suddenly the cantus are making funeral plans for the daughter who was supposed to be getting back to college. >> a book had come in she ordered. >> reporter: oh, gosh. >> it's tough. >> reporter: frank cantu has a mission, to stop mistakes like this from happening again. >> my daughter was the most fresh issues thing i ever had. everybody loved her. >> reporter: hattie kauffman, cbs news, los angeles. >> j

frank cantu said the hospital correctly identified the women after the crash but told the wrong familyhe said they were told guerara survived the crash. it was assumed guerara had died. >> they definitely want answers and deserve answers. because this is an abomination. >> the hospital's vice president said it was difficult to identify the woman who was hospitalized because she was badly injured. >> southwest airlines under fire after a flight crew kicked a standby passenger off a plane in order to make room for an overweight ticket holder who needed an extra seat. the woman thinks they were trying to spare the feelings of an overweight teernnager who needed the extra room. southwest has been kicking up a lot of controversy centered around weight. -year-old th earlier this year, kevin smith was bumped out on of a flight in oakland because they said he was too big to fit into one seat. >> time to take a look at the markets. they've been open for a whopping four minutes and 21 seconds. >> the dow industrials up you more than 30 points this morning. we've had several up days in a row. yes

. >> reporter: frank cantu and his partner delores are devastated and holding on to each other for supportfor more than a week cantu thought his daughter 21-year-old marlena, survived a car crash only to find out she actually died. >> i was led to believe that that was marlena and it wasn't. >> reporter: cantu, a college student, taken a trip to disneyland in california with four other friends from her phoenix high school, including her best friend, 19-year-old abby guerra. last weekend cantu was killed and guerra survived when their sufficient crashed after a tire blew out as they were driving back to arizona. somehow their identities were mixed up and the cantu family spent the last week at the hospital thinking their daughter was badly injured but alive. >> we were there all week, you know, day and night. i think i slept eight hours last week or so. >> according to the family, dental records finally showed that the young woman who survived was actually abby guerra. her family and friends thought she was dead. >> i'm not shocked to hear about it. >> gara is a member of the women's soccer

. >> reporter: frank cantu and his partner delores are devastated.e than a week he thought his daughter survived a car crash only to find out she actually died. >> i was led to believe that was marlena. it wasn't. >> reporter: cantu, a college student, had taken a trip to disneyland in california with four friends from her phoenix high school including her best friend, 19-year-old abby guerra. last weekend cantu was killed and guerra survived when their suv crashed after a tire blew out as they were driving back to arizona. somehow their identities were mixed up and the cantu family spent a week at the hospital thinking their daughter was badly injured but alive. >> we were there all week, day and night. i think i slept eight hours last week. >> reporter: according to the family, dental records finally showed that the young woman who survived was abby guerra. her family and friends thought she was dead. >> i was shocked to hear about it. >> reporter: guerra is a member of the women's soccer team at evansville university. her teammates were getting re