fred smith. >> thank you, john. [applause] >> let me -- let me clarify the comments about the grade i got on that paper. it's generally said that i got a c and how foolish the professor was and so forth. and for the historical record let me tell you i was extremely happy to get a c on anything in college. [laughter] >> i'm very grateful to the professor who graded it. as john mentioned, fedex is a very large organization. we deal with every state represented here and let me say on behalf of the 300,000 people that make a up the fedex team, how much we appreciate your service. it's a -- it's a tough business that you're in, being in the arena of politics. i admire all of you who subject yourself to the rigors of the political process and i congratulate those of you who are newly elected, particularly our new governor in tennessee. governor haslam. and i wish you great success in your administrations in the years to come. let me tell you a couple of things about fedex so it will set the stage for where i'm coming from