. >> narrator: two new reports one powerful hour of frontline >> frontlinis made possible by contributions to your pbs station from viewers like you. thank you. and by the corporation for public broadcasting. major support for frontliis provided by the john d. and catherine t. macarthur foundation, committed to building a more just, verdant and peaceful world. more information is available at macfound.org. additional support is provided by the park foundation, dedicated to heightening public awareness of critical issues. the john and helen glessner family trust, supporting trustworthy journalism that informs and inspires. the ford foundation, working with visionaries on the front lines of social change worldwide, at fordfoundation.org. the wyncote foundation. and by the frontline journalism fund, with major support from jon and jo ann hagler. (gunshots) >> kilani: i was very scared. this area is full of explosives, snipers, everything. so the only way to survive, to be safe there, is to keep your eyes open and looking in all directions. not just for us, even for the fighters there, it was