. >> reporter: how about ftd? >> the arrangement is quite a bit smaller than the rest of the arrangements. >> reporter: they come up short if size matters but overall the flower quality and bouquet design are good and the order is fulfilled. up next, teleflora which bob says has the freshest and fullest bouquet with good design, flowers and order fulfillment. >> the most for your money. >> reporter: especially compared to pro flowers the only company to charge extra for a vase. pro flowers arrived in a box and while he notes good flower quality and order fulfillment, when it comes to arrangement? >> obviously not so good because it wasn't arranged by a professional. it was arranged by us. >> reporter: at the end of the day, teleflora sent the best bouquet, ftds is fresh but small, pro flower makes you do it yourself, plus buy a vase, and in this case, 1-800-flowers leaves a lot to be desired. now, 1-800-flowers says it will replace or refund any order you're not happy with and ftd has a seven-day satisfaction guar

. >> ftd comes up short, but overall, the quality is good and the order is fulfilled. up next, teleflora with good quality and design. >> i would say they are giving you the most for your money. >> especially compared to our fourth company. pro flowers arrived in a bus and while good flower quality and order fulfillment. when it comes to arrangement -- >> obviously not very good because it wasn't arranged by a professional. >> pro flowers is the only country that doesn't use local florists to fulfill orders. some say that's not necessarily a good thing. >> you're giving a lot of money to an entity that doesn't even touch your flowers. >> harold suggests to better insure quality and life. found a flor rise in the city you'll sending to. >> you'll get a better value. have a chance to learn what they have. >> on the consumer watch, julie watts, cbs 5. >> and julie tells us that after placing our online order, we asked each company for the name of the florrest, ftd was the only company that would tell us, but teleflora does allow you to choose your florrest. to read the fl

those using triple a for emergency assistance may not know it's good for discounts at, for flowers and ftd. triple a reminds us there are a host of discounts offered including get aways and restaurants. and there is a list available under member discounts. many web sites are offering similar deals. >> that is a great deal. >> one of the unusual things is having so much weather. >> this is talking about it it does seem strange here. and there is so many spring like weather. here is a live picture of what it looks like right now. there is really hard to see. clouds outside. we still have some drippy weather in spots. there is another live picture from our camera. some resorts i just checked them is not been a big snow maker, light snow now being reported and let's take a look at live doppler 7 hd. there are showers and this is very, very light. you can see here this is our own radar and we're carefully tracking moisture there. as you can see we're seeing some light showers, still, lingering this evening. around the monterey bay, most of this shifting out of goil gil roy. we'll see this all w

. >> ftd, the arrangement is smaller than the rest of the arrangements. >> reporter: they come up short if size matters but overall the flower quality and bouquet design are good and the order is fulfilled. up next, teleflora which bob says has the freshest and fullest bouquet with good design, flowers and order fulfillment. >> the most for your money. >> reporter: especially compared to pro flowers the only company to charge extra for a vase. pro flowers arrived in a box and while he notes good flower quality and order fulfillment, when it comes to arrangement? >> obviously not so good because it wasn't arranged by a professional. it was arranged by us. >> reporter: at the end of the day -- some florists say that's not necessarily a good thing using local florists. >> you're basically giving a lot of money, service charges and commissions, to an entity that doesn't even touch your flowers. >> reporter: this person says suggests to better ensure quality and price use online reviews to find a florist in the city you're sending to and order from them. >> you'll get a better value and have

and you are up at the southern end ftd rocky mountains and there is this scarp of rock that rises up probably about a thousand feet out of a valley floor and right at the tip of this scarp there are two twin towers of rock. if you get to a certain place on top of this very narrow butte, you can see between these twin towers and there happens to be a great house built between these two towers and every 18.6 years when the moon goes into its northernmost point on the horizon, it rises between those two towers. i was there at the beginning of the last 18.6 year cycle and we stood up there, probably 20 of us, researchers, forest service people, all gathered at the same spot with cameras and huddled -- it was late december at 8,000 feet and we were all watching this gap. and somebody had done very intricate work to figure out exactly where you need to stand to see the light at exactly the right time. and as we were all gathered up there, i remember this older archeo-astronomer said it's too bad this isn't celebrated any more. this is such a momentous occasion, the moon finally coming up b

. >> this is from ftd.omething else, the blooming masterpiece. it went missing. ray in props followed up on that missing order that he paid for by personal credit card and was told the order was canceled and no information given. then we told them we were from nbc news and we got some flowers a little later in the day. in fairness to the other companies, because these didn't arrive on time, we chose not to show that bouquet. >> they sent something else after. >> they say they cancelled the original and issued a new order number but delivery took place later in the day than we would have liked. they apologize it was not delivered earlier in the day but during peak holiday periods this occasionally happens. so there you go. >> okay. >> there you go. there you go. and finally -- >> these look beautiful. >> these are the ones we're all walking around saying if we got flowers we'd want these. >> teleflora. >> they actually were originally delivered to the wrong address. these come from a local florist. but they

angry customers have taken to twitter and facebook to blast both 1-800-flowers and ftd flowers.omplaints are ranging from delayed or incorrect or simply missing orders and impossible wait times for customer service help, of course it was valentine's day yesterday. >> noticed. >> hello. both companies are promising to fix any problems. >> of course, could you use that as an excuse if you didn't get flowers? >> i'm sorry. >> go down to safeway. >>> 6:26. pucker up. the popular lipsticks testing positive for lead. >> plus, coming clean. the troubled past that landed a bay area county supervisor in rehab. >>> the santa clara city council giving the green light on building the new 49ers stadium and the team could be playing here sooner than expected. more daytals coming up. >> cold storm sliding through the bay area. the winds are kicking up. the forecast coming up next. and i'm grace lee. time is 6-- stoved good morning. it is weapons, february -- >>> good morning. it's wednesday, february 15. i'm frank mallicoat. >> i'm grace lee. itthere will be an update on the ongoing search for