ftd araved with roses, plus green foliage. pro flowers roses came with foliage fern and baby breath but with pro flowers the stems needed trimming before placing the rose ins a vase. here's what they looked like once set up. all healthy flowers with tight petal. all aged well. lasting more than a week. so watch the catch? ordering. this is the opposite of sticker shock. this is sticker swoon where company can advertise a price that almost surely will not be the price the consumer pay ins theen. >>reporter: flowers are shown in a vase but once you order notice the vase cost extra delivery time. remarkable because take you a product that is extremely simple. dozen flowers. making it perfect plex. not just buying the flowers but add on for vase. add on for a regular delivery fee. the the delivery in the morning and handling fee ins some cases. simple product can have so many layers of fees added on to it. >>reporter: but there are subtractions too in the form of multiple discount. some listed right on the company web site. some w

ftd araved with roses, plus green foliage. flowers roses came with foliage fern and baby breath but with pro flowers the stems needed trimming before placing the rose ins a vase. here's what they looked like once set up. all healthy flowers with tight petal. all aged well. lasting more than a week. so watch the catch? ordering. this is the opposite of sticker shock. this is sticker swoon where company can advertise a price that almost surely will not be the price the consumer pay ins theen. >>reporter: flowers are shown in a vase but once you order notice the vase cost extra delivery time. remarkable because take you a product that is extremely simple. dozen flowers. making it perfect plex. not just buying the flowers but add on for vase. add on for a regular delivery fee. the the delivery in the morning and handling fee ins some cases. simple product can have so many layers of fees added on to it. >>reporter: but there are subtractions too in the form of multiple discount. some listed right on the company web site. some we fo

ftd araved with roses, plus green foliage. pro flowers roses came with foliage fern and baby breath but with pro flowers the stems needed trimming before placing the rose ins a vase. here's what they looked like once set up. all healthy flowers with tight petal. all aged well. lasting more than a week. so watch the catch? ordering. this is the opposite of sticker shock. this is sticker swoon where company can advertise a price that almost surely will not be the price the consumer pay ins theen. >>reporter: flowers are shown in a vase but once you order notice the vase cost extra delivery time. remarkable because take you a product that is extremely simple. dozen flowers. making it perfect plex. not just buying the flowers but add on for vase. add on for a regular delivery fee. the the delivery in the morning and handling fee ins some cases. simple product can have so many layers of fees added on to it. >>reporter: but there are unt. discount. some listedthe some we found looking on third party web sites. still others we were g

pro flowers and ftd.ther's day he we checked them out so this seemed like an extent time to they can back in. >> we ordered one dozen red roses online. this is what we received three dozen flowers. all three get an a for doing what they say they're going to do. >> this worked a dozen roses showed up. they're beautiful. it wasn't personal as boy like it. >> flowers arrived by fed yechl or ups not a florist z they didn't arrive ready for display more like a boxed kit with vegetation and instructions. you put it together yourself then... add water. with 1-800-flowers there were only roses. ftd, roses and green foilage. pro flowers came with foilage, ferns and baby breath. but stems needed trimming. here is what they looked like once set up. all have healthy flowers with tight petals and all aged well. lasting more than a week so what is the catch? ordering. >> this is the opposite of sticker shock. sticker swoochblt a company can advertise a price almost will not be the price the sñll not be the price the >>

now a lot of people around the country are angry at ftd. richard sharp talked to one customer who took matters into his own hand. >> reporter: it was so furious. >> reporter: that was after robert loftin had been on the phone for an hour. >> that's when i said, i want my money back. and that's when she say i can give you ten -- >> i said i don't want $10 off. i want you to cancel my order and put the money back in my credit card. >> reporter: thousands of angry customers posting stories of valentine day failures. some failed customers got this e-mailed response saying that the company can still deliver their order on or before monday february 18th. ftd e-mailed a statement from their president rob apetoff, we take every order personally, strive to meet. people should be aware of the risk of ordering from a national company and getting them from a local store like his. >> we're about reputation. so it's all based on that for us and repeat business. it's not about just making the money and the volume on the larger numbers. >> reporter: as for

shares of united online, which owns ftd. still to come, die hard date night. the latest installment of films offering romance and more at box office on this valentine's day. that's later. but first, how some travelers are steering clear of the ocean but still exploring the world by boat. more on that next. business is flowing for river cruise operators. joining us this morning via skype is wally jones. he is with travel leaders. good morning to you wally. > > good morning, angie. thanks for having me. > how brisk is your business? > > you know, our river cruising right now is up 35% over last year. > what do you think is leading to the strong numbers? > > you know, i think there is a lot of pent-up demand in people. they want a more unique experience with their vacationing, and river cruising offers that. > let's take a look at the top destinations out there. most of these are in europe. why is that, do you think? > > there's pent-up demand, people haven't been traveling for a while or as much as they used to, so they want t

now a lot of people around the country are angry at ftd.rd sharp talked to one customer who took matters into his own hand. >> reporter: it was so furious. >> reporter: that was after robert loftin had been on the phone for an hour. >> that's when i said, i want my money back. and that's when she say i can give you ten -- >> i said i don't want $10 off. i want you to cancel my order and put the money back in my credit card. >> reporter: thousands of angry customers posting stories of valentine day failures. some failed customers got this e-mailed response saying that the company can still deliver their order on or before monday february 18th. ftd e-mailed a statement from their president rob apetoff, we take every order personally, strive to meet. people should be aware of the risk of ordering from a national company and getting them from a local store like his. >> we're about reputation. so it's all based on that for us and repeat business. it's not about just making the money and the volume on the larger numbers. >> reporter: as for rober

several web sites, including ftd, the ultimate rose and 50flowers.com are offering roses three to four times, sometimes even five feet tall. apparently the roses are grown 10 240uz feet above sea level in volcanic soil in ecuador, and according to ftd's website, the prices start at about $70. >>> a technique that could save lives could soon become mandatory in virginia schools. find out who is behind the fight for cpr laws. >> officials are working even harter to get the fbi to call this county home. there' >>> virginia students may have another class added to their students. a bill to make cpr mandatory for high school students passed the house and senate. >> david culver explains what started all of this and why it's being called gwyneth's law. >> gwyneth loved to dance. her parents displayer her shoes and medals in their living room. but she was born with a congenital heart defect, then collapsed on the school track. >> from the time she collapsed to the time someone could get there to deliver cpr, she had suffered an aknocksic brain injury. >> seven weeks later she died. they're be

companies including ftd are selling them and sales are taking off. you can also buy 3, 4 and 5- foot varieties. in case you're wondering a dozen of the 5-foot varieties plus a vase costs you nearly 300 bucks from ftd. >> nice stem. >> well done. >> that's an old line. >> thank you, jess. >>> monika and howard are standing by. let's start with howard in the forecast first. >> we are looking at a nice day today. a little bit on the breezy side this morning. but check out these temperatures climbing back into the low 50s here, if not mid- 50s by this afternoon. we're already in the upper 40s in many areas but the winds are going to be the one kind of slight negative, especially this morning. they'll get lighter this afternoon. temperatures right now have fallen into the 30s. winds have slackened a little bit in manassas and culpeper. 40 at the pax river naval air station. north and west low to mid-40s. shenandoah valley and luray is at 45. when you factor in some of the winds which have been gusting 30 plus overnight, it's feeling like it's in the 30s t

ftd is offering up to 33% off long stem mixed roses now only $19.99. you have to use ours.com's link to -- offers.com's link to get this deal. this is delicious. it's with shari's berries. you can get one dozen of gourmet dipped strawberries for $38.23, 15% off. and a zeal with harry and david. use the coupon code cupid to get 20% off anything $39 or more. if you have a deal for our viewers, i would love to hear from you on facebook. jessica doyle, wusa9. >>> it was an emotional day at the vatican because pope benedict is making some of his last appearances as the holy father. danielle nottingham is in rome where thousands gathered for ash wednesday mass. >> reporter: pope benedict walked slowly with two aides at his side as he entered st. peter's basilica for ash wednesday mass. this is one of his last major public appearances as holy father. today marks the beginning of the holy season of lent for catholics. earlier thousands of faithful stood and applauded pope benedict before his weekly audience. the pope spoke briefly in english. >> once again jes

ftd is offering $29 off this plan. how bay night on the town. bar code is throw ago spotlight on valentine's day. reserve a table for four and get champagne bottle service for $99. if you have an offer you've seep or are a local merchant with a deal for our viewers, i would love to hear from out facebook. >>> i want you to moat my new best friend. she is cbs television's the talk cohost, sheryl underwood. she has done everything, won all the the awards. let me show you how she describes herself as a sexually progressive, god-fearing black republican. she is going to be appearing tonight at the d.c. improv on con cop avenue northwest. did you bring those shoes you had on when i saw you in new orleans. >> i brought my boots because i have snow and rain and everything so i got to be ready to do the d.c. improv. >> let me tell you, sheryl is like me. she calls -- i call them hussy shoes. two things we love, hair and shoes. you got the beyonce on right now. >> she always has those 5-inch heels. you are so funny. really, you are. i just love you. i do

. >> they seem to make all of the filings with the irs and the ftd and the edd and so it would not surprise me that they make their filings, what is it a 200 fee that you pay to get a business license in san francisco, we don't know. >> okay. >> when the zoning administrator was... were you finished? i am sorry. >> no i did have another question, but i can't remember. you go ahead. >> i am sorry. when the zoning administrator was testifying regarding the way in which he made a determination that the vocal investment services network, i am sorry if i got the name wrong was not found on the california, not found as a licensee, are you saying that the name of this ssignature? >> signature, if you looked under that and he would not know to look around that. >> but if he had, he would find that it is a licensed financial advisor and that the person allfred chan is connected to it. >> in what way? >> in that he owns at least a portion if not all. i am not sure. >> is mr. chan's name connected with what is on the california licensing board? >> yeah, let me read it to you. this is the document whic

and you are up at the southern end ftd rocky mountains and there is this scarp of rock that rises up probably about a thousand feet out of a valley floor and right at the tip of this scarp there are two twin towers of rock. if you get to a certain place on top of this very narrow butte, you can see between these twin towers and there happens to be a great house built between these two towers and every 18.6 years when the moon goes into its northernmost point on the horizon, it rises between those two towers. i was there at the beginning of the last 18.6 year cycle and we stood up there, probably 20 of us, researchers, forest service people, all gathered at the same spot with cameras and huddled -- it was late december at 8,000 feet and we were all watching this gap. and somebody had done very intricate work to figure out exactly where you need to stand to see the light at exactly the right time. and as we were all gathered up there, i remember this older archeo-astronomer said it's too bad this isn't celebrated any more. this is such a momentous occasion, the moon finally coming up b

supervisor david chiu says there have been signs of improvement in north beach and some as ftd officersen reassigned to other trouble spots mainly in the mission. the standards as the couple now behind bars accused of trafficking prostitutes out of san francisco hotel. police say sate jones and his girlfriend maria jiminez regretted for females including a 17 year-old for prostitution. the victims told police they were given the illegal drugs. the suspect for but some books and san mateo county jail on $80,000 bail. >> police have released the name of the shooter and a valentine's day murder- suicide. investigators say this man and >> set his ex-girlfriend and then turn the gun on himself and their east san jose home. his ex- girlfriend has been identified as 20 year-old anh tran. a pedestrian chasing after her dog has died apparently after being hit by two cars outside of santa rosa. it happened last night around 8:00 p.m. near the intersection of west avenue and meet in court. there is an unincorporated area of santa rosa and roseland. sees these as a vehicle struck the woman and a se

ftd offers a multitude of varieties and sizes with stem lengths all the way up to five feet. >>> letter e surprised people. we picked up le at safeway. one dozen long-stemmed red roses cost us about $17, including the vase. >> those are gorgeous. i would appreciate those. >> so e, $17 from safeway, including the vase. >> this is good. >> valentine's day, there's a knock on the door, and you get which one? >> c. >> because you're not paying? >> i would debt d, like oh, man. >>> by the way, as time ticks away and we it's always a good thing to show people that especially when you're not exactly sure what you're going to get. >> it's so complicated. >> and the last thing you want to hear is you got me the shorties. ia, thanks. >> but they are long stemmed in the book. >> there goes dinner. thank you, liz. >>> saving us some money against. >>> after a decade of delay, the district finally has a convention center hotel. we'll take you inside for a special tour next. >>> the cameras give tickets to drivers even if they don't run a red light, but come >>> the new marriott rising next to the wa

ftd is offering 33% off long stem mixed roses, now $19.99. use offers.com's link to get this deal. next one is delicious with shari's berries. you can get 15% off one zone of gourmet dipped strawberries and finally a deal with harry and david. 20% off gifts that are priced $39 and higher for valentine's day. use the coupon code cupid to get that 20% discount. if you have an offer you've seen or you're a local merchant with a deal for our viewers, i would love >>> welcome back. 6:58. clouds rolling in. rain this afternoon. just a touch of snow tonight. highs in the 40s. nice tomorrow and friday. colder this weekend with a few flurries possible saturday and sunday. >>> metropolitan police tell us that this accident we've been telling you about inbound new york avenue after bladensburg road is now a fatal pedestrian accident. this is inbound route 50 heading on to new york avenue. use rhode island avenue instead. >>> we're about one percent away from an all time high for the dow. we'll probably not get there today but let's hope we can inch clos

ftd is offering 33% off its fabled beauty bouquet. normally it's $59.99. but through offers.com you can send an arrangement for $39.99. that's a savings of 33%. >>> how about a night on the town? bar code in dupont circle a throwing is stoplight on valentine's day. reserve a table for four and get champagne bottle service for $99. this offer is through gild city. if you have an offer you've seen or if you're a local merchant with a deal for our viewers, i would love to hear from you on facebook. and i will send it over to you. >>> thank you jess. join us on our facebook page and take a guess at our question of the morning -- >> our facebook friend jean wrote -- >> log on to the wusa9 facebook fan page. leave your response. we'll have the answer in about an hour. >>> still ahead, an area chef is here andrea to help us celebrate mardi gras. >> at carnivale. >> how, and in today's buddy check 9 report. how hundreds of breast cancer survivors and their supporters are cycling for survival this weekend. >> all right celebrity birthday time -- >> and we'd like to

ftd is offering up to 30% off long stem mixed roses now only $19.99.ou have to use offers.com to get the deal. the next one is delicious. it's with cherry berries. you can get 15% off a dozen gourmet dipped valentine's strawberries now 38.23. this deal you also get through offers.com. finally a deal with harry and david. you have to use the coupon code cupid in order to get 20% off $39 valentine's day gifts. if you have a deal for our viewers, i would love to hear from you on facebook. >> thank you, jess. join us on our facebook page to take a guess at our question of the morning. it is according tobuilder.com, 5% of americans -- 15% of americans admit to calling out sick from work because of this. is it a, a perfect warm, sunny day, b, a stubbed toe or c, a date? >> one facebook user wrote a. it's been such a long time without sunshine and a good weekend weather to enjoy it. >>> still ahead, the. touched on the looming sequestration debate in his state of the union last night. >> the navy has already postpone add major carrier group deployment because

hundreds of customers say the online flower delivery company ftd failed templet their valentine's dayhe company said it plans to finish delivering by monday, customers say this is not good enough and are demanding a full refund. >> i said i want my money back and she said i can give you ten. i said i don't want ten dollars off. i want to you cancel the order and put the money back on my credit card. >> some bay area flowerrists say people should order from them instead of online company. they say local businesses focus more on reputation and lesson money. probably some husbands in the dog house. >> wasn't me, it was ftd. >> let's go over to rosemary. >> slightly cooler today. still going to be a nice day. still above average for this time of year many we will have a mix of high clouds and some of us waking up with low clouds, signs of those changes that are coming. for today, temperatures will be a few degrees cooler in most cases along the coastline where the on shore breeze is working back there to the bay area. five to ten degrees cooler. santa cruz yesterday 80, expected to hit 70

. >> supervisor dave it chiu , says there have been signs of a proven in north beach and some as ftders have been reassigned to other trouble spots mainly in the mission. he says he supports a slight increase in the property tax. among business owners in the broadway corridor. one the will pay for more security in the area. parking at at&t park will be getting pricier. starting march 4th, meters will be operating until 10:00 p.m. from monday through saturday. leaders will also cause more during game days and days that ball park coast events. >> on 9 event days the meter costs will be 25¢ per hour from 6 to 10:00 p.m.. auntie did days $7 an hour. the changes are meant to increase parking availability and reduce congestion. sides will be posted on the city's trees to publicize the plant. >> the makers of anchor steam beer are announcing plans to expand their operation opening a second san francisco location right next to the ballpark. it is all part of a larger mission rock of development. kron 4 during kelly shows us propose changes for the neighborhood. >>--maureen kelly. >> this par

for the occasion, we had ftd deliver their ultimate roses. >> they are the ultimate. are going to find out. we're playing the not-so-newlywed game. >> skinny mic. >> skinny mic alert. >>> she is beautiful inside and out. and a friend for a long time. if you want the life you should be living, no one can tell us better how to do that than leeza gibbons. she is hitting the reset button. >> looking forward to that. >>> first, let's get the inside scoop on kim kardashian's secrets to staying fit while pregnant. it's been just over a month since kanye west and his girlfriend, kim, are expecting. her training, tracy anderson is here with everything you need to know. we'll talk live with her in a moment. first, abc's abbie boudreau. >> reporter: the eternal question. how did she do it? hollywood moms shedding so much baby weight so fast. >> take the arms up here like this. and we're going to drop them down. >> reporter: celebrity trainer, tracy anderson, said the secret to getting your body back is keeping in shape during pregnancy. >> i used to have women coming to me after